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Team Lead, Libby QA

🇺🇸 Cleveland, OH

🕑 Full-Time


💻 Quality Assurance

🗓️ January 29th, 2024

Quality Assurance

The Team Lead’s responsibilities include supervising and leading the QA Department. They are expected to drive execution via leadership and individual contribution to the technical solutions.  They lead the team in determining scope and timelines for their immediate work.  They work with technical leads to ensure the appropriate staffing of projects and alignment with business priorities. 


  • Lead the day-to-day work of the QA team to provide exceptional service to internal and external stakeholders.  Delegate and prioritize work, coach, and mentor direct reports.
  • As a member of the leadership team, demonstrate thorough decision-making, actions and words, a commitment to OverDrive’s mission and our sustainability and community outreach initiatives. 
  • Ensures team is aligning work with business priorities.
  • Works with technical lead to ensure staff alignment is appropriate to address work demand.
  • Works with technical lead to evaluate individual performance and delivers regular performance reviews.
  • Proactive in identifying and clearing roadblocks for the team.
  • Responsible for aligning the team’s work to Product Owner priorities and ensuring efficient sprint delivery.
  • Partners effectively with product owner to manage scope and deliverables for the technical side of the product roadmap.
  • Regularly conducts one on one meetings with team members.  Ensures the work of the individual team members is reviewed and that team members receive feedback on their work.
  • Identifies single points of failure in our alignment of people, knowledge, or systems and works to eradicate the weakness.
  • Communicates timeline, scope and technical concerns to upper management.
  • Able to identify areas of strategic technical debt and provide cost / benefit analysis for eliminating this debt and suggested timelines for how to prioritize it.


  • Bachelor’s Degree in Computer Science or related field, or equivalent experience.
  • 3 – 5+ years’ of related experience (technical knowledge, general programming, etc.).
  • 1+ years’ of experience leading technical teams.
  • Leadership skills; ability to effectively manage others.
  • A history of delivering quality software on time.
  • Able to create and communicate a project roadmap then help team to deliver on time.
  • Problem solving skills with the ability to understand and communicate specifics of new technologies.
  • Able to define and drive development of solutions to meet the needs of the company.
  • Excellent attention to detail.
  • Ability to manage multiple projects considering company priorities.
  • Strong communication skills and the ability to communicate cross-functionally.
  • Excellent written and verbal communication skills.
  • Ability to work with technical and non-technical business owners to communicate needs, status, and drive results.

What’s Next 

As you’ve probably guessed, OverDrive is a place that values individuality and variety. We don’t want you to be like everyone else, we don’t even want you to be like us—we want you to be like you! So, if you're interested in joining the OverDrive team, apply below and tell us what inspires you about OverDrive and why you think you are perfect for our team. 

OverDrive values diversity and is proud to be an equal opportunity employer