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MathWorks

Technical Account Manager

🇺🇸 Hybrid - Natick, MA 🕑 Full-Time 💰 $149K - $239K 💻 Customer Success 🗓️ June 10th, 2026

Edtech.com's Summary

MathWorks is hiring a Technical Account Manager. This role involves developing and executing technical strategies to drive the adoption of MATLAB and Simulink, leading technical engagements, and collaborating with sales and engineering teams to enable customers in advanced engineering workflows such as system modeling, control design, and signal processing.

Highlights
  • Develop and own technical adoption strategies for MathWorks solutions across engineering organizations.
  • Lead technical engagements and coordinate with cross-functional teams including Application Engineering, Consulting, Training, and Development.
  • Collaborate with Sales, Marketing, and Development teams to align customer needs with MathWorks products and improve workflows.
  • Represent MathWorks in executive-level technical discussions and identify opportunities for expanded adoption.
  • Requires expertise in embedded systems and a strong background in system modeling, simulation, control design, or signal processing.
  • Proficiency with MATLAB and Simulink is essential.
  • Minimum qualifications include a bachelor's degree with 10 years of experience, U.S. citizenship, and authorization to work without restrictions.
  • Experience in Aerospace and Defense and regulated or security-constrained engineering environments is required.
  • Salary range is USD 149,200 - 238,800.
  • Role requires up to 40% travel and collaboration with leading technology companies.

Technical Account Manager Full Description

Technical Account Manager


Job Summary

Are you an engineer with expertise in developing and supporting complex engineering systems involving modeling & simulation, control design, signal processing, radar/RF, or digital engineering workflows—and a passion for helping engineering teams and customers succeed? Do you enjoy collaborating with world‑class technology companies and working across a wide range of applications? MathWorks is seeking a Technical Account Manager (TAM) to develop and execute a technical strategy to drive the adoption of MATLAB and Simulink among some of our leading customers.

In this technical leadership role, you will partner with a Sales Account Manager to shape the adoption strategy for MathWorks solutions, lead technical engagements, and enable customers to implement Model-Based Design for the development of next‑generation technologies in areas such as system modeling and simulation, control system design, signal processing, communications, data-driven engineering workflows, and more. You will also team up with Application Engineering, Marketing, Development, and other domain experts to gain a deep understanding of customer needs and empower them to succeed with MathWorks solutions. 

This role is based in Natick, MA, with a hybrid schedule (Tues–Thurs in office). Travel up to 40% is required. U.S. citizenship is required due to the nature of the work.

Why You’ll Love This Role:
  • Work directly with cutting‑edge technology companies.
  • Engage across a broad range of technical applications, gaining exposure that accelerates both your technical and business skills growth.
  • Make a meaningful impact by enabling engineers to solve real‑world challenges using MathWorks tools.

Responsibilities

Technical Strategy & Leadership

  • Own the technical strategy for driving tool adoption and customer success across engineering organizations.
  • Develop technical roadmaps that align MathWorks solutions with customer strategic initiatives.
  • Champion MathWorks technical computing and Model‑Based Design solutions across engineering teams and programs.

Customer Engagement & Execution

  • Lead high‑impact technical engagements across multiple domains.
  • Coordinate cross‑functional technical teams, including Application Engineers, Consulting, Training, and Development.
  • Understand customer workflows, challenges, and program priorities; recommend impactful solutions.
  • Guide customers in improving engineering efficiency, design workflows, verification processes, and Model‑Based Design adoption.

Cross‑Functional Collaboration

  • Partner with Sales Account Managers to develop and execute account strategies.
  • Partner with Marketing to highlight customer success stories, identify market‑specific messaging, and develop user community engagement plans.
  • Collaborate with Consulting and Training organizations to drive product adoption and successful project execution.
  • Work with Development teams to translate customer feedback into product and workflow improvements.

Thought Leadership & Growth

  • Represent MathWorks in executive‑level technical discussions.
  • Identify new opportunities to expand adoption in areas such as systems engineering, integration/test, DevSecOps workflows, and secure embedded development.
  • Continually expand your technical and business skills through exposure to diverse customer programs and technologies.

Minimum Qualifications
  • A bachelor's degree and 10 years of professional work experience (or equivalent experience) is required.
  • Expertise with embedded systems
  • Candidates for this position must be authorized to work in the United States on a full-time basis for any employer without restriction.
  • Visa sponsorship will not be provided for this position.
  • Experience with Aerospace and Defense

Additional Qualifications
  • U.S. citizenship is required due to the nature of the work.
  • Proficiency with MATLAB and Simulink.
  • Demonstrated experience in interfacing with customers and leading technical discussions.
  • Strong communication, relationship‑building, and program management skills.
  • Ability to influence technical direction across large organizations.
  • Strong background in system modeling and simulation, control design, or signal processing.
  • Experience with data analysis, algorithm development, or verification workflows.
  • Experience working in regulated or security‑constrained engineering environments.
  • Familiarity with image processing, audio algorithms, computer vision, or thermal/electrical system modeling is a plus.
  • Familiarity with large-scale simulation, digital engineering practices, or high-performance computing environments is a plus.
  • Experience supporting complex engineering domains such as communications, RF systems, autonomy, or multidisciplinary system design is a plus.
  • Prior experience supporting defense primes or large AeroDef programs is a plus.