Edtech.com's Summary

Udemy is hiring a Technical Program Manager to lead the planning and execution of complex, cross-functional initiatives within their product portfolios. The role requires managing dependencies across teams, aligning priorities, driving scalable delivery processes, and facilitating communication among Product, Engineering, and Design teams.

Highlights

Lead end-to-end technical programs, managing scope, timelines, risks, and communication.
Collaborate with product, engineering, and design leads to align roadmaps and capacity.
Drive technical scoping, clarify requirements, and manage trade-offs early in development.
Maintain and improve program management tools and workflows such as JIRA and reporting dashboards.
Manage dependencies and unblock teams to keep initiatives on track.
Communicate program status to both technical and non-technical stakeholders effectively.
Facilitate retrospectives and post-launch reviews to enable continuous improvement.
Require 4+ years of technical program management experience in software-focused environments.
Proficient with project management tools like JIRA and Confluence and skilled in configuring workflows and dashboards.
Compensation range from $119,000 to $149,000 USD, including eligibility for equity.

Technical Program Manager Full Description

Technical Program Manager

Austin, TX

Join Udemy. Help define the future of learning.
Udemy is an AI-powered reskilling platform built to help people and teams grow. It’s personalized, practical, and focused on real-world impact.

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.

Learn more about us on our company page.

Where we Work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About This Role

We're looking for a Technical Program Manager (TPM) to join our team and help drive the successful planning and execution of high-impact, cross-functional initiatives across our product portfolios. This role is uniquely positioned to support strategic and technically complex efforts that span Product, Engineering, and Design—with a focus on scalable delivery, system-level thinking, and operational excellence.

As a TPM embedded within our broader program management function, you’ll play a critical role in managing interdependencies across teams, aligning capacity with priorities, and implementing scalable processes to support execution at every stage of the product development lifecycle. While this is not a design-only role, prior experience working with design teams and understanding creative workflows will be a strong asset as you contribute to portfolio-level coordination.

We’re looking for someone who has deep program management expertise, strong technical fluency, and a passion for enabling cross-functional teams to do their best work. This is an exciting opportunity to influence how we plan, build, and scale impactful products across multiple domains.

What You’ll Be Doing

Lead and manage cross-functional technical programs from initiation through delivery—owning scope, timelines, risks, and communication across Product, Engineering, and Design.
Collaborate with functional leads to ensure roadmaps are aligned, capacity is understood, and delivery plans are realistic and prioritized.
Drive technical scoping and discovery efforts, helping clarify requirements, surface constraints, and align on trade-offs early in the development lifecycle.
Promote operational excellence by maintaining and iterating on tools, workflows, and metrics (e.g., JIRA configurations, reporting dashboards, sprint hygiene).
Identify and manage dependencies across multiple workstreams, helping unblock teams and keeping initiatives on track.
Communicate program status and key decisions effectively to stakeholders at all levels, tailoring communication styles to technical and non-technical audiences.
Facilitate retrospectives and post-launch reviews, synthesizing learnings into actionable improvements for future projects.
Work with other TPMs on complex, cross-cutting initiatives and independently lead programs in your assigned areas.
Support teams with change management, especially around evolving tools, processes, and team structures.
Contribute to DesignOps and other cross-functional practices that enhance delivery for creative, product, and engineering teams

We’re Excited About You Because You Have:

4+ years of experience (or equivalent) as a Technical Program Manager in a fast-paced, software-focused organization.
Strong program/project management fundamentals with a track record of driving successful cross-functional delivery.
Experience working closely with product and engineering teams, and familiarity with supporting design teams or creative workflows.
Proficiency with project management tools such as JIRA and Confluence—able to configure workflows, dashboards, and reporting tools for visibility and alignment.
Excellent communication, organizational, and problem-solving skills—able to bring clarity to complex initiatives.
A collaborative and proactive approach, with a willingness to roll up your sleeves and remove roadblocks.
Comfort using data and metrics to assess progress, drive decision-making, and inform continuous improvement.
Ability to juggle multiple initiatives in a fast-paced, evolving environment.
A systems-thinking mindset and a desire to improve how teams work together, whether that’s through tooling, process, or operational support.

Nice to Have:

Experience contributing to operational frameworks (e.g., onboarding programs, rituals, documentation standards).
Familiarity with design systems or DesignOps practices.
Background in supporting teams focused on user-facing products or experiences.

At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, experience, and specific work location due to differences in the cost of labor. In addition to a base salary, this role is also eligible for equity.

Hiring Compensation Range

$119,000—$149,000 USD

Why work here?

You’ll grow here.
Learning is part of the job. You’ll get full access to Udemy courses, a monthly UDay to invest in yourself, and a budget to spend on whatever helps you improve. Many people are diving into AI lately, but what you focus on is up to you.

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.

Our Benefits Start with U

Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.

Benefits outlined are provided as a general overview and may vary depending on the location, role, and employment classification. All benefits are subject to change at the discretion of the organization and in accordance with applicable laws and policies.

At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability. We understand that not everyone will match each of the qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

Original Job Description

Technical Program Manager

Austin, TX

Our mission is simple: to transform lives through learning. Your work helps people around the world build skills they can use, whether they’re picking up something new or leveling up to stay ahead.

Over 80 million learners and 17,000 businesses already learn with Udemy. If you’re excited by change, energized by learning, and ready to have a real impact, you’ll feel right at home.

Learn more about us on our company page.

Where we Work

About This Role

What You’ll Be Doing

Lead and manage cross-functional technical programs from initiation through delivery—owning scope, timelines, risks, and communication across Product, Engineering, and Design.
Collaborate with functional leads to ensure roadmaps are aligned, capacity is understood, and delivery plans are realistic and prioritized.
Drive technical scoping and discovery efforts, helping clarify requirements, surface constraints, and align on trade-offs early in the development lifecycle.
Promote operational excellence by maintaining and iterating on tools, workflows, and metrics (e.g., JIRA configurations, reporting dashboards, sprint hygiene).
Identify and manage dependencies across multiple workstreams, helping unblock teams and keeping initiatives on track.
Communicate program status and key decisions effectively to stakeholders at all levels, tailoring communication styles to technical and non-technical audiences.
Facilitate retrospectives and post-launch reviews, synthesizing learnings into actionable improvements for future projects.
Work with other TPMs on complex, cross-cutting initiatives and independently lead programs in your assigned areas.
Support teams with change management, especially around evolving tools, processes, and team structures.
Contribute to DesignOps and other cross-functional practices that enhance delivery for creative, product, and engineering teams

We’re Excited About You Because You Have:

4+ years of experience (or equivalent) as a Technical Program Manager in a fast-paced, software-focused organization.
Strong program/project management fundamentals with a track record of driving successful cross-functional delivery.
Experience working closely with product and engineering teams, and familiarity with supporting design teams or creative workflows.
Proficiency with project management tools such as JIRA and Confluence—able to configure workflows, dashboards, and reporting tools for visibility and alignment.
Excellent communication, organizational, and problem-solving skills—able to bring clarity to complex initiatives.
A collaborative and proactive approach, with a willingness to roll up your sleeves and remove roadblocks.
Comfort using data and metrics to assess progress, drive decision-making, and inform continuous improvement.
Ability to juggle multiple initiatives in a fast-paced, evolving environment.
A systems-thinking mindset and a desire to improve how teams work together, whether that’s through tooling, process, or operational support.

Nice to Have:

Experience contributing to operational frameworks (e.g., onboarding programs, rituals, documentation standards).
Familiarity with design systems or DesignOps practices.
Background in supporting teams focused on user-facing products or experiences.

Hiring Compensation Range

$119,000—$149,000 USD

Why work here?

AI is real here.
We use it in the way we learn and the way we work. You’ll have the space and tools to experiment, apply, and get better at using AI in practical ways.

You’ll own your work.
We trust people to lead, make decisions, and follow through. You don’t need to wait for permission or layers of approval to have an impact.

You’ll build with others.
We collaborate openly and shape ideas together. Everyone has a voice, and good thinking is welcomed from any direction.

You’ll see your impact.
What you build helps people grow their skills, change their careers, or find a path forward. You’ve got the experience, why not use it to help others gain theirs?

Bring your curiosity. We’ll bring the platform and the support. Let’s LEARN together.

Our Benefits Start with U

Information regarding data privacy is available within the Udemy Careers Privacy Notice.

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Technical Program Manager

Edtech.com's Summary

Technical Program Manager Full Description

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