Technical Services IT Specialist

🇺🇸 Virginia Beach, VA 🕑 Full-Time 💰 TBD 💻 Information Technology 🗓️ May 22nd, 2026

CCNA CISSP DHCP

Edtech.com's Summary

Regent University is hiring a Technical Services IT Specialist to serve as the primary liaison for IT support within the Regent University Police Department. The role involves managing, administering, and securing law enforcement technologies and systems, troubleshooting and resolving technical issues, and coordinating with various university IT departments to ensure reliable and secure operations.

Highlights

Administer and support Microsoft Windows OS and Office Suite for departmental productivity.
Diagnose and resolve network issues involving DNS, DHCP, TCP/IP configurations.
Operate and maintain integrated surveillance and access control platforms such as GENETEC.
Manage Windows Server, Active Directory, networking devices, and security tools including MFA and endpoint protection.
Ensure compliance with CJIS, HIPAA, FERPA, and maintain audit trail integrity for digital data.
Serve as the primary IT contact for all police department units and Communications Center support requests.
Provide training and supervision to staff, and lead technology projects aligned with department objectives.
Maintain and troubleshoot law enforcement-specific technologies like body-worn cameras, RMS, and digital evidence systems.
Qualifications include a high school diploma (degree preferred), relevant IT certifications, and at least 2 years of IT experience preferably in law enforcement or secure environments.
Benefits include health, life, disability insurance, tuition incentives, and fully vested retirement plans.