Edtech.com's Summary

Tealium is hiring a Technical Training & Development Specialist. This role involves delivering live and virtual training sessions, creating eLearning content, and collaborating with teams to develop educational materials that enhance knowledge of Tealium products and related technologies. The specialist applies instructional design principles and technical skills to support customer, partner, and employee success.

Highlights

Deliver live in-person and virtual training sessions using Zoom and other technologies.
Create and update engaging course materials, videos, quizzes, and certifications.
Use technical knowledge of JavaScript, HTML, CSS, marketing technologies, and tag management to ensure accurate training.
Apply instructional design methodologies such as ADDIE, Bloom’s Taxonomy, and adult learning best practices.
Manage learning projects, course updates, localization, and learning management system (LMS) content.
Coordinate with subject matter experts and internal stakeholders to develop and refine course content.
Required skills include experience with Tealium products, LMS systems, web technologies, and eLearning authoring tools (ScreenFlow, Camtasia, Articulate).
Qualifications include a Bachelor’s degree preferred and at least 3 years of related work experience.
Compensation range is $85,000 to $115,000 base salary plus variable, with bonus and stock options eligibility.
Benefits include medical, dental, vision, life, disability insurance, 401k with company match, paid time off, holiday pay, parental leave, and volunteer time.

Technical Training & Development Specialist Full Description

Technical Training & Development Specialist (Remote)

Remote USA

Full time

When applying for roles at Tealium, please use our official careers page or LinkedIn company profile. All other sites where Tealium careers may appear may not be legitimate.

WHO WE ARE

Tealium is the trusted leader in real-time Customer Data Platforms (CDP), helping organizations unify their customer data to deliver more personalized, privacy-conscious experiences. As the demand for connected, intelligent customer engagement grows, Tealium’s leadership in CDP is translating directly into leadership in enabling enterprise AI strategies. By providing clean, consented, and actionable data, Tealium empowers its customers to accelerate the adoption of AI and machine learning, fueling smarter personalization, predictive insights, and business outcomes at scale.

More than 800 leading global brands trust Tealium to power their customer data strategies and deliver real-time, personalized experiences at scale.

Team Tealium has team members present in nearly 20 countries worldwide, serving customers across more than 30 countries. We win together with respect and appreciation for the talents required of all positions and the people who contribute to each of these. We are intentional about our WOWs (Ways of Work) culture, our investment in our team members, and how we care and connect.

With an extraordinary portfolio of investors (including Georgian, Silver Lake Waterman, Battery, and others) and deep industry experience, Tealium has the financial backing, profitability, and expertise to continue to outpace competitors and lead the way in innovation. Today, Tealium holds over 50 patents, and a few of the recent industry recognitions include:

A Leader in the 2025 Gartner® Magic Quadrant™ for Customer Data Platforms
2025 TrustRadius Award Winner: Buyer’s Choice
2024 Invoca Partner Collaboration Award
2024 G2 Leader in Tag Management & Enterprise Data Governance
Tealium Customer Data Hub achieved the Top Rated Award by TrustRadius (2024)
Named on Destination CRM’s 2024 Top 100 Technologies List for Sales
Named on the 2024 Best and Brightest in the Nation list
BuiltIn’s 2024 Best Place to Work

WHAT WE ARE LOOKING FOR

The Technical Training & Development Specialist plays a vital role in supporting the success of our customers, partners and employees. You will be responsible for all aspects of the learning delivery process, including; delivery of live in-person events, live virtual online events, and creating source content/videos for eLearing equivalent courses. Successfully excelling in this role involves extensively learning Tealium products, related technologies, processes, services, etc., and translating that understanding into educational experiences that help ensure learners acquire the knowledge and develop the skills to excel and achieve professional and organizational success with Tealium.

YOUR DAY TO DAY

Training Delivery

Lead multiple forms of instructional delivery, including: Live in-person sessions delivered around the world (when safe travel resumes), virtual online training using Zoom, or related technologies to deliver engaging remote training.
Apply your enthusiasm and industry knowledge to translate your understanding of Tealium technology and marketing industry practices into easy-to-understand and utilize learning concepts that speed and ease the learning process.
Apply your technical acumen, knowledge and skills in JavaScript, HTML, CSS, Marketing Technologies, Tag Management, Customer Data Hubs, and similar technologies and industry knowledge to deliver technically accurate education.
Provide Train-the-Trainer sessions for internal subject matter experts (SMEs), other departments and for Education team skills shares.

Training Development

Work as a member of the larger Education team to create engaging, interactive, impactful courses, including course analysis, evaluation, quizzes and exams, hands-on labs and practicals, certifications, reviews, and maintenance.
Create and conduct basic editing of source videos to be used to create eLearning equivalent courses to the instructor-led versions.
Apply education best practices, leveraging knowledge of curriculum development methodologies, Instructional Design, project management processes, and adult learning practices such as Bloom’s Taxonomy, ADDIE, Outcome-Based ISD, and Phillips & Kirkpatrick.
Incorporate learning technology and adult learning theory to increase impact and offerings of training solutions (audio, video, interactions, simulations, role plays, games, etc).
Develop and manage updates to courseware and documentation to ensure up-to-date knowledge throughout each release of Tealium products.
Contribute to course assessments, practicals, labs, and certification exam materials, including scenarios, multiple-choice, and other item formats for testing Tealium knowledge.
Support localization efforts to create multilingual variations of educational content.

Administrative & Operational

Project Manage and directly contribute to development of all types of learning resources (presentations, manuals, job aids, videos, etc.), and materials for classroom and online training; including the necessary storyboards, scripts, outlines, project plans, etc.
Conduct interviews and learning assessments to identify knowledge and skills gaps to help define relevant training requirements for course improvements, new course development, and custom/private training sessions.
Establish relationships with key stakeholders and subject matter experts to develop course specifications, gather course content, and develop materials.
Review feedback and refine course materials based on feedback to support instructor and learner needs.
Partner with internal stakeholder teams to ensure accuracy, consistency, and timely dissemination of all information.
Deliver products on time, with the highest possible standards, minimal supervision, and minimal defects.
Facilitate process improvement & implement new processes and materials to refine and improve education services continually.
Assist with managing education-related support requests and tickets.
Update & maintain content library to ensure it is current and accurate.
Assist with the uploading and testing of content into the LMS.
Other duties as needed.

WHAT YOU BRING TO TEALIUM

A Bachelor’s Degree is highly preferred with a minimum of 3 years of related work experience
Skilled in the application of Instructional Design and adult learning best practices
Highly proficient with Microsoft Office and Google Suite
Solid experience with web technologies such as HTML, CSS & JavaScript
Experience with Tealium
Experience with LMS systems
Commitment to helping adults develop their skills
Fanatical about Customer Service & Satisfaction
Experience in Agile rapid development environments and quick turnaround of deliverables
Familiar with Digital Marketing technologies and best practices
Experience working in a SaaS environment
Working knowledge of eLearning technologies, such as authoring tools and design/development tools (ScreenFlow, Camtasia, Articulate)
Strong organization skills
Demonstrated project management skills and the ability to manage multiple projects simultaneously
Excellent oral and verbal communication skills
Positive team-focused attitude and work style
Multilingual skills are highly appreciated

WAGE TRANSPARENCY

In many U.S. states, employers are required to include a pay range for posted positions. Although this isn't a requirement in every state, communicating transparently is a cornerstone of our operations at Tealium, and we believe in making this information available to all applicants.

The U.S. pay range for this full-time position is listed below, however, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to a competitive base salary, this position is eligible for a robust benefits package that includes the following:

Employees are eligible to receive an annual bonus and stock options.
Employees and their families are eligible for medical, dental, vision, life, and disability insurance.
Employees have the option to enroll in our 401k plan and are eligible to receive contributions for company matching.
Employees are eligible for flexible paid time-off and extended paid parental leave.
We offer 11 paid holidays annually.
We offer 15 hours of paid work time for volunteer activities and programs.
Our sick leave accrual is the following for our employees:
- Exempt CA employees (not including San Francisco) including NY : accrue 40 hours each year. Unused sick leave carries over into the next year. Employees cannot exceed 80 hours in a given year.
- Exempt Non - CA employees (not including NY) including SF: Accrue 1 hour every 30 hours worked. Cannot exceed 180 hours in the calendar year.
- Non-Exempt: accrue 1 hour every 30 hours worked. Unused carries over to the next year. Not to exceed 108 hours in a calendar year.

An overview of our benefits and perks can be found on our careers page, https://tealium.com/careers/. Additional details regarding the benefits package will be provided during your interview process.

Compensation Range - $85,000 - $115,000 Base + Variable

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#LI-Remote

WHY YOU WANT TO WORK HERE

At Tealium, we don’t just offer the ordinary, we provide the extraordinary:

Tealium WOWs (Ways of Work), our award winning culture is how with think, act and connect together at Tealium
Mosaic, our commitment to diversity, equity and inclusion is grounded in our mosaic of diverse perspectives and shared belonging as we live in work across the US and in nearly 20 countries
Tealium Cares, to promote caring in our communities, 15 hours of paid work time for volunteer activities and programs is offered annually
Tealium Connects (remote-first working), enabling many of us to choose where we do our best work and offering new hire stipends to assist with purchasing things we need to support a successful home office environment
Tealium Ownership, share in the success of Tealium by becoming an owner of Tealium beginning with new hire equity grants
Tealium Time, paid time-off policy to offer flexibility to take time when needed and robust leave programs, including extended paid parental leave and company holidays
Healium, health and wellness programs to help us be our best selves in the experiences of health, physical, mental, social, and even financial well-being and wellness
Tealium LIFT (Learning is Facilitated at Tealium), offering a myriad of professional development opportunities with over 6,000 courses available on demand to best-in-class manager and leadership development programs
Health and Related Benefits Programs, offering market competitive benefits programs

Collectively, we contribute our individual pieces (identity, experiences, heritage, backgrounds, religions, viewpoints, gender and more ) to form the mosaic of Team Tealium. It is our continuing philosophy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic. Tealium does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.

The highly relevant and differentiated positioning of Tealium’s solutions makes this a unique and rewarding career opportunity.

*Offerings vary by level and location.

Original Job Description