Edtech.com's Summary

Houston City College is hiring a Technician, Digital & Information Technology Lab (Part Time) Staff Pool. The part-time technician helps run and maintain instructional computer labs for the college's Center of Excellence in Digital & Information Technology at locations across the district. The work centers on installing and troubleshooting instructional software to license requirements, supporting lab hardware, and keeping equipment inventory current.

Highlights

Install and troubleshoot instructional software in the Digital & Information Technology labs according to license requirements and class standards, including for continuing education and corporate classes, within deadlines.
Maintain and support district-wide, cross-discipline instructional hardware and software needs in line with school policies, security standards, and product requirements.
Keep labs within standards by checking their interiors and exteriors for out-of-policy items, debris, and safety hazards, and assist with equipment inventory for assigned areas.
Assist with internal and external events for the department, the Center of Excellence, and Workforce Technology initiatives, and keep up with new technology as those activities require.
Relocate to other campuses and change assignments as needed, travel occasionally to other HCC locations with a valid driver's license and reliable transportation, and be available for nights, weekends, and holidays.
High school diploma or GED required, with an associate's degree in computer science or a related field preferred; one year of directly related work experience can substitute for the education requirement.
At least one year working with desktops, servers, and instructional equipment, with hardware, software, and networking installation and troubleshooting experience and asset and inventory management preferred.
Skill with MS Office and Apple programs and ecosystems, basic knowledge of operating systems and hardware and software installation, and the ability to lift 50 pounds.

Technician, Digital & Information Technology Lab (Part Time) Staff Pool Full Description

SUMMARY

Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include the following. Other duties may be assigned.

Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines;
Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements;
Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.;
Assist in the maintenance of equipment inventory for assigned area(s);
Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district;
Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district;
Develop and maintain good working relationships with colleagues at all levels of the organization; and
May have to relocate to a different campus and change assignments as required.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required.

EDUCATION

High School Diploma or GED required.

Associate’s degree in Computer Science or a related field preferred.

1 year directly related work experience may be substituted in lieu of educational requirement.

EXPERIENCE

1 year working with desktops, servers and instructional equipment required.

Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred.

KNOWLEDGE, SKILLS AND ABILITIES

Excellent oral and written communications skills.
Knowledge and skill in MS Office, Apple Programs & Ecosystems is required.
Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting.
Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population.
Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities.
Must be able to lift 50 pounds.
Must have a valid driver’s license and reliable transportation to travel occasionally to other HCC locations.
Must read, write, and speak English and perform simple arithmetic calculations.
Subject to working nights, week-ends and holidays.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor.

This job description may be revised upon development of other duties and changes in responsibilities.

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Technician, Digital & Information Technology Lab (Part Time) Staff Pool

Edtech.com's Summary

Technician, Digital & Information Technology Lab (Part Time) Staff Pool Full Description

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