North Carolina State University
Technology Sales Associate
Edtech.com's Summary
- Responsibilities include customer service via phone, email, and in person; resolving issues; processing orders; and assist with sales and inventory management.
- Provide technology support services including DOA determination, basic troubleshooting, level I triage, and in-store repairs.
- Maintain organized filing systems and communicate effectively with buyers and full-time staff.
- Assist with service intake and pick-up as part of service partnership.
- Required skills: proficiency with computers, excellent customer service, communication, ability to follow instructions, teamwork, and ability to lift up to 60 lbs.
- Preferred experience in PC and Apple troubleshooting, sales, and cash register operation.
- Minimum education: High School Diploma or equivalency.
- Compensation: Hourly rate starting at $13.00.
- Work schedule: Monday to Friday, 9:00 am to 5:00 pm, with some weekend work required.
- Temporary position with a 6-month assignment and a mandatory 32-day break after 11 months; potential for renewal or advancement based on performance.
- Part of NC State's Division of Campus Enterprises, serving diverse retail and hospitality units focused on enriching the student experience.
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