Technology Support Specialist

🇺🇸 Alamogordo, NM 🕑 Full-Time 💰 $17 per Hour 💻 Information Technology 🗓️ July 26th, 2026

Edtech.com's Summary

NMSU-A is hiring a Technology Support Specialist to provide support for computer hardware and software used by faculty, staff, and students. The role involves managing upgrades, repairs, software installations, network troubleshooting, and maintaining inventory systems within the IT department.

Highlights

Supports technology hardware needs including upgrades, repairs, and replacements
Installs and maintains software for end users and operating systems
Manages and verifies server backups and troubleshoots network connectivity issues
Administers user accounts, distribution groups, and account security
Handles initial setup, installation of equipment, and asset record management
Maintains laptops and inventory for student checkout program and processes equipment disposal
Provides backup support for the Multi-Media Specialist
Proficient with MacOS and Windows operating systems
Requires a High School diploma plus one year of relevant experience or higher degree
Experience with help desk support and strong customer service skills expected
Standard full-time schedule, hourly rate $16.83, position belongs to AFSCME bargaining unit