Technology Support Specialist - Advancement

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $45K

💻 Development & Advancement

🗓️ September 5th, 2025

CRM SQL

Edtech.com's Summary

Missouri State University is hiring a Technology Support Specialist - Advancement. The role involves performing technical tasks related to mass data entry, managing machine equipment inventory, and provisioning access to systems unique to the University Advancement division. The specialist also provides data maintenance, troubleshooting, training, and hardware support to ensure efficient use of administrative advancement systems.

Highlights

Manage mass data entry into University Advancement's CRM and other databases.
Oversee inventory of machine equipment used by the Advancement division.
Provision and manage user access to Advancement-specific systems.
Provide technical support, troubleshooting, process documentation, and training for various advancement technologies.
Maintain data integrity and usage efficiency within customer relationship management (CRM) software.
Required knowledge: Ellucian CRM Advance, Encompass alumni portal, SQL, Argos reporting, Visual Basic, SQL Server Management Studio, Oracle SQL Developer, Office 365, Microsoft Teams, and Excel.
Must have a bachelor's degree; preferred majors include accounting, business, or computer information systems. Equivalent experience and education may substitute.
Two or more years of relevant experience with CRM systems and related technologies preferred.
Annual salary is $45,000.
Supports University Advancement division and campus users.