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edtech.com
Missouri State University logo

Missouri State University

Technology Support Specialist - Advancement

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $45K

💻 Operations

🗓️ July 21st, 2025

CRM SQL

Edtech.com's Summary

Missouri State University is hiring a Technology Support Specialist - Advancement. The role involves managing technical tasks such as mass data entry, overseeing machine equipment inventory, and provisioning system access for the University Advancement division. The specialist supports administrative advancement systems through data maintenance, technical assistance, training, and hardware support.

Highlights

  • Perform mass data entry related to University Advancement’s system of record and other databases
  • Oversee inventory of machine equipment and provision access to advancement-specific systems
  • Support and maintain customer relationship management (CRM) software and related technologies
  • Provide troubleshooting, process documentation, and training to campus and departmental users
  • Utilize software tools including Ellucian CRM Advance, Encompass, SQL, Argos reporting, Visual Basic, SQL Server Management Studio, Oracle SQL Developer, Office 365, Microsoft Teams, and Excel
  • Requires a bachelor’s degree, preferably in accounting, business, or computer information systems; equivalent experience and education may be considered
  • Minimum two years’ experience with CRM systems and related technical tools preferred
  • Must demonstrate strong technical aptitude, excellent communication skills, and the ability to manage multiple concurrent tasks independently
  • Salary set at $45,000 annually
  • Position reports to the Data and Technology Services department under VP University Advancement

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