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Missouri State University

Technology Support Specialist - Advancement

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $45K

💻 Development & Advancement

🗓️ September 1st, 2025

CRM SQL

Edtech.com's Summary

Missouri State University is hiring a Technology Support Specialist - Advancement. The role involves performing technical tasks related to mass data entry, managing equipment inventory, and provisioning system access within the University Advancement division. The specialist supports administrative advancement systems and technologies to maintain data integrity and efficiency.

Highlights
  • Manage mass data entry into University Advancement's system of record and related databases.
  • Oversee machine equipment inventory and provision access to division-specific systems.
  • Provide technical support, troubleshooting, documentation, and training for advancement systems.
  • Maintain data integrity using knowledge of customer relationship management (CRM) systems.
  • Preferred experience with Ellucian CRM Advance, Encompass, SQL, Argos reporting, Visual Basic, SQL Server Management Studio, Oracle SQL Developer, Office 365, Microsoft Teams, and Excel.
  • Required bachelor's degree; majors in accounting, business, or computer information systems preferred.
  • Two or more years of relevant experience with CRM systems and related technology preferred.
  • Strong technical aptitude, ability to work independently, and good communication skills required.
  • Position is full-time, exempt, with a salary of $45,000 annually.
  • Position supports the VP University Advancement department and interacts with campus and departmental users.