Technology Support Specialist - Advancement

🇺🇸 Springfield, MO

🕑 Full-Time

💰 $45K

💻 Information Technology

🗓️ September 9th, 2025

CRM SQL

Edtech.com's Summary

Missouri State University is hiring a Technology Support Specialist - Advancement. The role involves managing technical tasks related to mass data entry into University Advancement systems, overseeing equipment inventory, provisioning system access, and providing technical support, troubleshooting, and training to users within the University Advancement division.

Highlights

Manage mass data entry into University Advancement's system of record and related databases.
Oversee machine equipment inventory and provision access to University Advancement systems.
Provide technical support, troubleshooting, process documentation, and user training.
Maintain data integrity and optimize usage efficiency of the customer relationship management (CRM) software.
Required knowledge of Ellucian CRM Advance, SQL, Argos reporting, Visual Basic, SQL Server Management Studio, Oracle SQL Developer, Office 365, Microsoft Teams, and Excel.
Bachelor's degree required; preferred majors include accounting, business, or computer information systems.
Preferred experience includes CRM systems, alumni portals (Encompass), bank reconciliation, database design, and entity diagrams.
Strong technical aptitude, independent work capability, multitasking, and excellent communication skills are necessary.
Salary is $45,000 annually; full-time exempt position.
Position supports University Advancement division users and systems; criminal background check required.