Technology Support Technician

🇺🇸 Chapel Hill, NC

🕑 Full-Time

💰 $50K - $54K

💻 Information Technology

🗓️ June 10th, 2025

Edtech.com's Summary

UNC-Chapel Hill is hiring a Technology Support Technician. This role involves performing computer hardware repairs on Lenovo, Apple, and Dell desktops and laptops for university-affiliated customers, diagnosing hardware failures, executing repairs, and confirming post-repair functionality. The position also requires maintaining detailed records of repairs and ensuring completion of vendor-required trainings and certifications.

Highlights

Diagnose and repair hardware for Lenovo, Apple, and Dell devices.
Maintain records of repairs and administrative details.
Required skills: CompTIA A+ Certification, Lenovo Service Technician Certification, Apple Certified Mac Technician Certification, Dell Self-Dispatch Certification.
Preferred experience with service tracking applications such as TDX or Fixably.
Compensation range: $50,000-$53,628.
Minimum qualifications: High school diploma and relevant IT experience.