Chapman University
Temporary Academic Records Coordinator
🇺🇸
Orange, CA
🕑
Temporary
💰
$21 - $23
per Hour
💻
Other
🗓️
April 24th, 2026
Edtech.com's Summary
Chapman University is hiring a Temporary Academic Records Coordinator to provide customer service regarding academic requirements, registration processes, academic records, and university policies. The role involves processing academic records, training student workers, managing transcript requests, and supporting registrar frontline services.
Highlights
- Provide accurate information on academic requirements, policies, calendar, and student portal.
- Manage academic records including grades, registrations, add/drops, and withdrawals.
- Process transcript and enrollment verification using Campus Solutions and document imaging.
- Train office student-workers and develop training programs.
- Assist with special studies enrollment and classroom scheduling using Resource 25.
- Must have a bachelor’s degree or equivalent experience.
- Strong customer service skills and ability to communicate effectively.
- Knowledge of FERPA and handling confidential information required.
- Technical skills to use higher education administrative software.
- Preferred experience with Campus Solutions Student System and knowledge of Chapman academic programs.
- Full-time, non-exempt position with a pay range of $21.00-$23.00 per hour.
Temporary Academic Records Coordinator Full Description
Temporary Academic Records Coordinator
Please see Special Instructions for more details.
Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Posting Details
Position Information
Position Title | Temporary Academic Records Coordinator
Position Type | Temporary
Job Number | SA79324
Full or Part Time | full-time 40 hours weekly
Fair Labor Standard Act Classification | Non-Exempt
Anticipated Pay Range | $21.00-$23.00
Pay Range Information | Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Type | Temporary
Job Number | SA79324
Full or Part Time | full-time 40 hours weekly
Fair Labor Standard Act Classification | Non-Exempt
Anticipated Pay Range | $21.00-$23.00
Pay Range Information | Chapman University is required to provide a reasonable estimate of the compensation range for this position. This range takes into account a variety of factors that are considered in making compensation decisions, including experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Salary offers are determined based on the final candidate’s qualifications and experience, as well as internal equity and other internal factors. The anticipated pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary | The Academic Records Coordinator is a non-exempt, full-time staff position. This position primarily provides customer service in areas of academic requirements, calendar, my.chapman student portal information, policies, processes, registrations and academic record information.
Responsibilities | Provides accurate and comprehensive information and services to the campus community by creating client relationships and promoting responsive communication Provide customer information services, including but not limited to institutional policies and processes, graduation/academic calendar information; assist in development of training and communication programs for staff/admin, faculty and students, in particular related to web and my.chapman student portal resources Assist in development of procedures for maintenance and input of academic records as well as maintaining such records including but not limited to course grades, grade changes, updates of incompletes, address and name change information, registration, add/drops, withdrawals, block enrollment, schedule information and course changes Carry out the transcript and enrollment verification processing functions utilizing Campus Solutions and document imaging resources Perform other duties as required by the Registrar’s Office. This Academic Records Coordinator position will be involved in processing strategies at the Registrar’s frontline services, with assigned primary duties including follow up with specific departments/offices/individuals on related information and notify students on frontline service outcomes. This position assists in training office student-workers, and helps develop and implement processes and training programs to teach them to provide accurate and comprehensive information. This Academic Records Coordinator position also assists in processing all official transcript requests as well as special studies (internship, independent study, and reading & conference courses) enrollments as well as assists with classroom scheduling and Resource 25 maintenance. Other duties as assigned.
Required Qualifications | This position must be able to use the Registrar Office customer service resources expertly, model positive client relationships and responsive communication, and be able to lead and work within a team environment. Bachelor’s degree or equivalent work experience and education. Demonstrated experience/ability to positively function in a complex customer services environment, deal with deadlines, customer demands, and attention to detail. Ability to provide training programs in computer applications Ability to develop strong client relationships Excellent oral and written communication skills Ability to understand and abide by FERPAAbility to understand, interpret and apply academic record regulations and institutional policies. Strong customer services experience and ethic. Function in multi task, fast paced, active work environment Technical skills to learn and use higher education administrative software and web services. Ability to use tact and diplomacy and work with confidential information.
Desired Qualifications | Working knowledge of the Campus Solutions Student System. Working knowledge of Chapman University academic programs.
Special Instructions to Applicants | Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Minimum Number of References | 1
Maximum Number of References | 3
Responsibilities | Provides accurate and comprehensive information and services to the campus community by creating client relationships and promoting responsive communication Provide customer information services, including but not limited to institutional policies and processes, graduation/academic calendar information; assist in development of training and communication programs for staff/admin, faculty and students, in particular related to web and my.chapman student portal resources Assist in development of procedures for maintenance and input of academic records as well as maintaining such records including but not limited to course grades, grade changes, updates of incompletes, address and name change information, registration, add/drops, withdrawals, block enrollment, schedule information and course changes Carry out the transcript and enrollment verification processing functions utilizing Campus Solutions and document imaging resources Perform other duties as required by the Registrar’s Office. This Academic Records Coordinator position will be involved in processing strategies at the Registrar’s frontline services, with assigned primary duties including follow up with specific departments/offices/individuals on related information and notify students on frontline service outcomes. This position assists in training office student-workers, and helps develop and implement processes and training programs to teach them to provide accurate and comprehensive information. This Academic Records Coordinator position also assists in processing all official transcript requests as well as special studies (internship, independent study, and reading & conference courses) enrollments as well as assists with classroom scheduling and Resource 25 maintenance. Other duties as assigned.
Required Qualifications | This position must be able to use the Registrar Office customer service resources expertly, model positive client relationships and responsive communication, and be able to lead and work within a team environment. Bachelor’s degree or equivalent work experience and education. Demonstrated experience/ability to positively function in a complex customer services environment, deal with deadlines, customer demands, and attention to detail. Ability to provide training programs in computer applications Ability to develop strong client relationships Excellent oral and written communication skills Ability to understand and abide by FERPAAbility to understand, interpret and apply academic record regulations and institutional policies. Strong customer services experience and ethic. Function in multi task, fast paced, active work environment Technical skills to learn and use higher education administrative software and web services. Ability to use tact and diplomacy and work with confidential information.
Desired Qualifications | Working knowledge of the Campus Solutions Student System. Working knowledge of Chapman University academic programs.
Special Instructions to Applicants | Chapman University is an equal opportunity employer committed to fostering a diverse and inclusive academic global community. The University is dedicated to enhancing diversity and inclusion in all aspects of recruitment and employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, citizenship status, physical disability, mental disability, medical condition, military and veteran status, marital status, pregnancy, genetic information or any other characteristic protected by state or federal law.
The University is committed to achieving a diverse faculty and staff and encourages members of underrepresented groups to apply. More information on diversity and inclusion at Chapman University can be found at www.chapman.edu/diversity.
Applicants for Staff and Administrator positions must be currently authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Minimum Number of References | 1
Maximum Number of References | 3
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
Optional Documents
- Cover Letter
- Letter of Recommendation 1
- 3 References Listed on One Page
MAIN CAMPUS
One University Drive
Orange, CA 92866
(714) 997-6815
RINKER HEALTH SCIENCE CAMPUS
9401 Jeronimo Road
Irvine, CA 92618
© 2019 CHAPMAN UNIVERSITY
Contact Us
Office of Human Resources
One University Drive
Orange, California 92866
TalentServices@chapman.edu
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
Office of Human Resources
One University Drive
Orange, California 92866
TalentServices@chapman.edu
The offer of employment is contingent upon satisfactory completion and outcomes of a criminal background screening, and returning to the Office of Human Resources a signed original acceptance of the Chapman University Agreement to Arbitrate.
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