Temporary Customer Service Representative

Edtech.com's Summary

Appalachian State University is hiring a Temporary Customer Service Representative. The role involves managing general office duties including document preparation, maintaining electronic files, distributing mail, greeting visitors, handling calls with professional phone etiquette, responding to emails, and performing other assigned administrative tasks.

Highlights

Manage general office duties such as document preparation and updating electronic files
Distribute office mail and greet visitors
Make and answer phone calls with professional etiquette
Respond to emails and perform other administrative duties as assigned
Utilize office technology proficiently
Required qualification: High school graduation and experience in customer service or office administrative roles
Preferred qualification: Business, finance, or related degree with at least one year of professional experience; utility experience is a plus
Work schedule: Monday to Friday, 8am to 5pm, flexible hours available
Employment duration: 5 months annually, 20-40 hours per week
Hiring pay range: $16.00 - $19.00 per hour

Temporary Customer Service Representative Full Description

Employment Opportunities

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Temporary Customer Service Representative Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

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Posting Details

Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.

Request to Recruit

Working Title	Temporary Customer Service Representative
Location	Boone, NC
Position Number	N39020
Department	New River Light and Power Co - 170600

Position Summary Information

Minimum Qualifications	Graduation from high school. Experience in customer service and/or office environment with administrative responsibilities.
License/Certification Required
Essential Job Functions	This position requires the ability to utilize office technology and maintain a professional disposition, manage general office duties such as preparation of documents, updating and maintaining electronic files, distributing office mail, greeting visitors, making and answering calls (professional phone etiquette), responding to emails, and other administrative duties as assigned.
Preferred Qualifications	Completion of a two to four year degree program in business finance or other related field and at least one year of professional experience or equivalent combination of training and experience. Previous utility experience is a plus.
Work Schedule/Hours	Monday-Friday between the hours of 8am – 5pm. This work schedule is flexible and can be changed according to the candidate’s availability.
Number of Hours Per Week	20-40
Number of Months Per Year	5
Mandatory Staff	No
Physical Demands of Position	No unusual conditions. Employee must be physically able to perform the duties of the job.
Hiring Range	$16.00 - $19.00

Pay will be commensurate with applicant competencies, budget, equity and market considerations.

Posting Details Information

Posting Date	05/05/2026
Closing Date	05/19/2026
Open Until Filled	No
Applicant Pool Preference	External (Post on the Web)
Special Instructions to Applicants
Quick Link	https://appstate.peopleadmin.com/postings/54068
Posting Number	201501080P

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Resume

Optional Documents

Cover Letter / Letter of Interest

Why Work for AppState?

University of North Carolina System Employment
Careers with the State of North Carolina

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Original Job Description