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North Carolina Agricultural and Technical State University
Temporary IT Support Specialist
Edtech.com's Summary
North Carolina A&T State University is hiring a Temporary IT Support Specialist. The role involves providing technical support across various IT disciplines including desktop support, software installation, system monitoring, website maintenance, and enterprise IT services to meet the dynamic needs of university departments.
Highlights
- Provide desktop and end-user device support, software installation, configuration, and updates.
- Monitor, maintain, and troubleshoot IT systems and support technology-related communications.
- Perform website maintenance and development and support enterprise-level IT services.
- Use basic computer skills including Microsoft Office applications (Word, Excel, Outlook).
- Associate's degree in a relevant field or equivalent education and experience required; Bachelor's degree and two years of related experience preferred.
- Temporary full-time position within the Client Technology Services division of ITS.
- Work hours typically 8:00am - 5:00pm, Monday through Friday; assignment length and schedule vary.
- ITS supports the university's information technology infrastructure, software, hardware, and operational excellence.
- Compensation commensurate with experience; position is non-exempt.
- Applicants should provide relevant certifications and professional credentials to enhance consideration.
Temporary IT Support Specialist Full Description
Temporary IT Support Specialist Bookmark this Posting Print Preview | Apply for this Job
Please see Special Instructions for more details.
To be considered for employment, an electronic application must be completed and submitted. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must upload a DD 214 Certificate of Release or Discharge from Active Duty to their application during the application process. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify to confirm work authorization in the United States. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.
N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Posting Details
Supplemental Questions
Classification Information
| Position/Classification Title | |
|---|---|
| Classification Type | |
| Position required to work during periods of adverse weather or other emergencies: | |
| Minimum Experience/Education | |
| Preferred Years Experience, Skills, Training, Education | Minimum:
Preferred:
|
| Required License or Certification | N/A |
Position Overview
| Primary Purpose of Position |
Position Purpose North Carolina A&T State University periodically has temporary staffing needs within the field of Information Technology (IT). This recruitment is intended to identify qualified candidates for temporary IT opportunities as workforce needs arise across the University. Temporary assignments may be available at various levels and across a broad range of IT disciplines, including technical support, systems administration, application support, cybersecurity, network services, web development, and other technology-related functions. Assignment length, work schedule, and level of responsibility will vary based on departmental needs. Potential Duties and Responsibilities Duties may include, but are not limited to:
Additional Information Specific job duties, qualifications, work schedules, and assignment durations will vary depending on the needs of the hiring department and the nature of the temporary assignment. Details regarding the position will be discussed with candidates selected for an interview. Only applicants who meet the minimum qualifications for a temporary opportunity will be considered. To enhance consideration, applicants are encouraged to upload all relevant certifications, licenses, training records, and other professional credentials at the time of application. Please Note: This posting will remain active for six (6) months. Applicants who wish to be considered for temporary opportunities after the posting has expired must submit a new application to the subsequent posting. |
|---|---|
| Primary Function of Organizational Unit | Information Technology Services (ITS) is responsible for strengthening and supporting the University’s learning, discovery, and engagement activities by providing the information technology infrastructure, software, hardware and support to position the University on a path of operational excellence that integrates advanced technologies to enhance teaching, learning and research. ITS is comprised of seven operating units that report to the Office of the Vice Chancellor/ CIO. These operating units are: Enterprise IT Support Services, IT Security Services, Enterprise Applications Services, Infrastructure Services, Learning Technology Services, IT Operations Services and the Project Management Office. These units work collaboratively and cooperatively within the organization and across the university community to provide the information technology support and services required for the University. |
| Work Hours | 8:00am - 5:00pm; Monday - Friday; hours may vary |
| Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies. |
Key Responsibilities and Related Competencies
Position Information
| Working Title | Temporary IT Support Specialist |
|---|---|
| Competency Level | Contributing |
| Position Number | |
| Recruitment Range | Commensurate with experience |
| FLSA | Non-Exempt |
| Appointment Type | Temporary - Full-time |
| FTE | |
| If Time Limited, Appointment Length | |
| Organizational Division | Client Technology Services |
| Organizational Location | VC for Info Tech Services |
| Organizational Unit | Client Technology Services |
Posting Detail Information
| Posting Number | SHRA3262 |
|---|---|
| Open Date | 09/10/2026 |
| Close Date | 02/28/2027 |
| Special Instructions to Applicant | To be considered for employment, an electronic application must be completed and submitted. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must upload a DD 214 Certificate of Release or Discharge from Active Duty to their application during the application process. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify to confirm work authorization in the United States. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station. |
| Quick Link | https://jobs.ncat.edu/postings/41533 |
Required fields are indicated with an asterisk (*).
- *
Please indicate where you learned about this employment opportunity:
- North Carolina A&T State University employment web page
- University of North Carolina System employment web page
- Chronicle of Higher Education
- Higher Education Research Consortium (HERC)
- Indeed.com
- Listserv
- Other
- *
Please indicate any certifications you possess such as A+, Network+, etc.
(Open Ended Question)
- *
Please indicate your years of experience as a help desk technician/technology support technician.
- Less than 1 year
- 1 - 2 years
- 2 - 3 years
- 3 years or more
- *
Please describe your proficiencies with various computer technology systems and software programs such as Microsoft Word, Excel, PowerPoint, Banner, AggieMart, and any other technology systems.
(Open Ended Question)
Required Documents
- Resume
Optional Documents
- Certificate of Release or Discharge from Active Duty (DD-214)
- Cover Letter
- Other Document
- Other Degree - Copy of transcripts
Contact Division of Human Resources
Phone: (336) 334-7862
Fax: (336) 285-2799
Email: [email protected]
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