Thunderbird Undergraduate Admissions Coordinator, Senior

Job Profile:

Outreach Analyst 2

Job Family:

Outreach Programs

Time Type:

Full time

Max Pay - Depends on experience:

$65,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Develops community outreach program activities and coordinates program fundraising to promote stable and productive relationships between the university and local community.

Job Description:

Under the general supervision of the Director of Global Recruitment, this position advises and engages prospective students interested in enrolling in Thunderbird School of Global Management undergraduate degree programs. This role contributes to the development and execution of recruitment strategies and clearly communicates application and enrollment policies, procedures, and timelines, providing guidance and resolution in alignment with established university standards. This person supports marketing and communication initiatives related to undergraduate enrollment and plans, organizes, and coordinates activities, and events that advance Thunderbird's undergraduate presence.

This role centers on building meaningful connections and inspiring prospective students to take action. Success requires professionalism, and an engaging, empathetic communication style grounded in warmth and enthusiasm. While the position demands initiative and self-direction, outcomes are achieved collaboratively. At its core, this role calls for a motivated team builder and organizational contributor with a strong commitment to results.

This position is based at Arizona State University's Downtown Campus.

Salary Range: $55,000 - $65,000; to commensurate with education and experience

Essential Duties:

• Serves as the primary point of contact for prospective incoming first year and transfer students interested in applying to Thunderbird undergraduate programs.

• Acts as a liaison and develops strong relationships with prospective students and their families through phone contact, a variety of electronic media, and face-to-face meetings to ensure a seamless transition to the university.

• Utilizes PeopleSoft and ASU information systems to monitor and accurately inform prospective students.

• Utilizes CRM to record phone interactions, correspondence, and visits and to monitor and follow up with prospective students in a timely manner.

• Works with Admission Services to ensure synergies within ASU recruitment across multiple campuses and colleges.

• Plans, organizes and coordinates events, activities, functions and programs associated with Thunderbird and Admission Services.

• Assists with the development of recruitment strategies in partnership with Thunderbird and Admission Services.

• Plans and implements activities related to new student enrollment goals.

• Monitors recruitment and enrollment trends from assigned targeted student population, and conducts analysis of enrollment data pertaining to assigned campus sites.

• Serves as the relationship manager of strategic partners, regularly meeting and proactively establishing relationships with new groups.

• Represents the college/department and serves on various department and university committees.

• Provides assistance with various student visit programs, appointments, presentations and events, including on- and off-campus functions.

• Hires, trains and develops student workers to enliven, engage and positively impact incoming students.

• Assists with the development of communication and marketing materials from conceptualization to delivery, including emails, videos and print pieces.

Desired Qualifications:

• Demonstrated knowledge of domestic and international undergraduate admission practices, principles, trends, and strategies.

• Demonstrated knowledge of ASU academic requirements and admission policies.

• Experience in strategic planning, decision-making, and program design and development.

• Strong organizational, time management, and prioritization skills, including coordinating the work of self and others.

• Experience developing and delivering workshops and presentations to diverse audiences.

• Ability to develop and maintain effective working relationships.

• Experience working in fast-paced environments requiring multitasking, frequent interruptions, and reprioritization of competing priorities.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse.

• Frequently required to stand for varying lengths of time and walk moderate distances to perform work. 

• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts.

• Ability to clearly communicate to perform essential functions.

• Frequent travel, involving operation of a motor vehicle.

• Use office equipment including a calculator, telephone, computer (monitor, keyboard and mouse), printer, fax and copier.

• This position receives general review of objectives.

• Occasional evenings and weekends are expected.

ASU is a diverse enterprise with a wide variety of work and learning modes, locations and a commitment to sustainability, innovation and employee work-life balance. We are determined to maintain our position as an employer of choice in a competitive labor market.

Flexible work options

• Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required. 

Department Statement:

The Thunderbird School of Global Management at Arizona State University is one of the finest global leadership and global management schools in the world with both graduate and undergraduate students. Solutions for the planet mean developing problem‐solvers from around the globe. From our world‐renowned faculty representing six continents to hundreds of outstanding students who join us every year from around the world, the Thunderbird School of Global Management welcomes and encourages quality and great value. It is one of the top global leadership and global management schools in the country, highly ranked for academics, practical research, and student outcomes.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Location:

Off-Campus: Phoenix

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.

Please use the link below to log in using single sign-on.

https://www.myworkday.com/asu/d/inst/1$9925/9925$18937.htmld

To be considered, your application must include all of the following attachments:

• Cover letter

• Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.