Edtech.com's Summary

Centene is hiring a Trainer I responsible for developing and conducting training programs as well as auditing tools for Member and Provider Service roles in contact centers. The role requires evaluating training effectiveness, assisting with policy revisions, and maintaining records of training activities.

Highlights

Conduct training needs analyses and develop appropriate training programs.
Evaluate training program effectiveness including cost and benefit analyses.
Assist in auditing staff work and recommend improvements to management.
Maintain records of training activities and employee progress.
Assist with policy, procedure, and work process development.
Requires bachelor's degree or equivalent experience and 2+ years of training experience, preferably in healthcare or managed care.
Uses training aids and may research external training programs.
Compensation ranges from $55,100 to $99,000 annually, adjusted based on experience and skills.
Supports a diverse member base with 28 million members through contact center services.
The position is primarily remote with flexible scheduling to accommodate various time zones.

Trainer I Full Description

Trainer I

Business Area: Human Resources & Training
Job Type: Full time
Date Posted: Oct 16 2025
Job Number: 1612278
Remote-ID

Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose: Responsible for developing and conducting a variety of training programs and/or auditing tools for Member and Provider Service roles in Centene’s contact centers.

*** The Trainer I role is primarily remote. Candidates must have flexible availability to accommodate various time zones to be considered for the position. ***

Responsibilities:

Conduct training needs analyses to determine specific training needs for department staff
Identify, select, and develop appropriate training programs, including the selection or design of appropriate training aids
Evaluate effectiveness of training programs, including cost and benefit analyses
Research, analyze and recommend external training programs
Maintain records of training activities and employee progress
Assist in auditing work performed by staff and present findings and recommendations for areas of improvement to management
Assist with revisions to policy and procedures and/or work process development
Performs other duties as assigned
Complies with all policies and standards

Education/Experience: Bachelor's degree in related field or equivalent experience. 2+ years of training experience, preferably in a managed care or healthcare environment.Pay Range: $55,100.00 - $99,000.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

Original Job Description

Trainer I

Business Area: Human Resources & Training
Job Type: Full time
Date Posted: Oct 16 2025
Job Number: 1612278
Remote-ID

Description

Position Purpose: Responsible for developing and conducting a variety of training programs and/or auditing tools for Member and Provider Service roles in Centene’s contact centers.

*** The Trainer I role is primarily remote. Candidates must have flexible availability to accommodate various time zones to be considered for the position. ***

Responsibilities:

Conduct training needs analyses to determine specific training needs for department staff
Identify, select, and develop appropriate training programs, including the selection or design of appropriate training aids
Evaluate effectiveness of training programs, including cost and benefit analyses
Research, analyze and recommend external training programs
Maintain records of training activities and employee progress
Assist in auditing work performed by staff and present findings and recommendations for areas of improvement to management
Assist with revisions to policy and procedures and/or work process development
Performs other duties as assigned
Complies with all policies and standards

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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Edtech.com's Summary

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