Edtech.com's Summary

CSD is hiring a Training and Communications Specialist. The specialist will develop and deliver multicultural training curricula focused on a train-the-trainer approach, assess training needs, and manage communication strategies to enhance employee performance and program effectiveness.

Highlights

Develop and deliver training courses using a train-the-trainer model.
Support both in-person and virtual training coordination and content development.
Collaborate with stakeholders and internal teams to identify training needs and improve curricula.
Manage communication strategies and knowledge-sharing forums to support training initiatives.
Use Microsoft Office, SharePoint, Zoom, Slack, and various LMS platforms for training and communication tasks.
Provide training activity reports and quality assurance data to leadership.
Require at least 3 years of experience in computer-based training development and 1 year in communications activities.
Prefer candidates with American Sign Language communication skills.
Must demonstrate excellent communication, problem-solving, and multitasking abilities.
Compensation ranges from $28.85 to $31.25 per hour.

Training and Communications Specialist Full Description

Training and Communications Specialist
Fully Remote • CA

Description

This is a short-term role with a projected end date of April 30, 2026. There may be potential for extension depending on organizational needs.

The Training and Communications Specialist will collaborate with the Training and Testing Teams, along with the Testing and Training Program Director, to develop top-notch multicultural course content and training curriculum. Their focus is to teach training recipients how to train others, using a "train-the-trainer" approach. The Training Specialist will assess training needs, create customized training plans, and employ various training methods to improve employees' skills and performance. They will also monitor the effectiveness of the training program, manage communication efforts, and stay updated on the latest trends in the field.

Essential Functions

Training (50%)

Develop training courses, and report on progress, issues, and areas for improvement
Supports staff assisting with training delivery and training content development, including in-person and virtual coordination
Maintains strong working relationships with clients and internal/external stakeholders through clear communication and collaboration
Contributes to the coordination and integration of training efforts
Communicates and explains new directives, policies, or procedures to key stakeholders
Projects a positive image of the organization to employees, customers, industry, and community
Collaborates effectively with California Connect team members and business partners to identify knowledge gaps and develop training content that addresses needs and expectations
Utilizes brand-aligned principles and communication techniques to develop effective curricula and course content that best fits the needs of the learner
Stays current and relevant in education technology, adult learning, and education best practices
Serves as a point of contact for internal and external partners, contributing to curriculum content
Provide reports to leadership on training activities, statistics, and quality assurance data.
Works with information technology and automation tools, including Microsoft Office, SharePoint, Zoom, Slack and various LMS platforms
Other duties as assigned

Communications (50%)

Plan, manage, and facilitate forums, communities of practice, and other structured spaces for knowledge-sharing, feedback, and idea exchange related to training and program improvement
Coordinate communication strategies that support training initiatives, trainer alignment, and stakeholder engagement
Communicate and explain new directives, policies, procedures, and updates to trainers and relevant stakeholders through appropriate channels
Collaborate with California Connect team members and business partners to surface insights, identify emerging needs, and translate feedback from forums into actionable training improvements
Project a positive and professional image of the organization to employees, partners, customers, industry stakeholders, and the broader community

Requirements

Knowledge, Skills, and Abilities

To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:

Proficient in operations management and training practices and principles
Ability to build and maintain working relationships with different cross-functional teams
Excellent communication skills, an ability to be concise, and strong instincts on how to communicate most effectively with various stakeholders
Easily adaptable to a rapidly changing, fast-paced environment and highly responsive to client and consumer issues, concerns and demands
Demonstrated effective problem-solving skills
Proven ability to manage multiple priorities from inception to completion
Working knowledge of Microsoft Office products (Outlook, Excel, PowerPoint, Word, etc.)
Ability to perform on a remote-working team

Qualifications

A minimum of three (3) years of experience within the past ten (10) years, leading and managing the development of self-administered computer-based training.
A minimum of one (1) year of experience supporting communications activities.
A minimum of one (1) year of experience developing training courseware that teaches training recipients how to train others (i.e. a “train-the-trainer” model).
Ability to communicate effectively using American Sign Language (preferred)

Salary Description

$28.85 - $31.25/hour

Original Job Description

Training and Communications Specialist
Fully Remote • CA

Description

This is a short-term role with a projected end date of April 30, 2026. There may be potential for extension depending on organizational needs.

Essential Functions

Training (50%)

Develop training courses, and report on progress, issues, and areas for improvement
Supports staff assisting with training delivery and training content development, including in-person and virtual coordination
Maintains strong working relationships with clients and internal/external stakeholders through clear communication and collaboration
Contributes to the coordination and integration of training efforts
Communicates and explains new directives, policies, or procedures to key stakeholders
Projects a positive image of the organization to employees, customers, industry, and community
Collaborates effectively with California Connect team members and business partners to identify knowledge gaps and develop training content that addresses needs and expectations
Utilizes brand-aligned principles and communication techniques to develop effective curricula and course content that best fits the needs of the learner
Stays current and relevant in education technology, adult learning, and education best practices
Serves as a point of contact for internal and external partners, contributing to curriculum content
Provide reports to leadership on training activities, statistics, and quality assurance data.
Works with information technology and automation tools, including Microsoft Office, SharePoint, Zoom, Slack and various LMS platforms
Other duties as assigned

Communications (50%)

Plan, manage, and facilitate forums, communities of practice, and other structured spaces for knowledge-sharing, feedback, and idea exchange related to training and program improvement
Coordinate communication strategies that support training initiatives, trainer alignment, and stakeholder engagement
Communicate and explain new directives, policies, procedures, and updates to trainers and relevant stakeholders through appropriate channels
Collaborate with California Connect team members and business partners to surface insights, identify emerging needs, and translate feedback from forums into actionable training improvements
Project a positive and professional image of the organization to employees, partners, customers, industry stakeholders, and the broader community

Requirements

Knowledge, Skills, and Abilities

To perform the essential functions of this position successfully, an individual should demonstrate the following competencies:

Proficient in operations management and training practices and principles
Ability to build and maintain working relationships with different cross-functional teams
Excellent communication skills, an ability to be concise, and strong instincts on how to communicate most effectively with various stakeholders
Easily adaptable to a rapidly changing, fast-paced environment and highly responsive to client and consumer issues, concerns and demands
Demonstrated effective problem-solving skills
Proven ability to manage multiple priorities from inception to completion
Working knowledge of Microsoft Office products (Outlook, Excel, PowerPoint, Word, etc.)
Ability to perform on a remote-working team

Qualifications

A minimum of three (3) years of experience within the past ten (10) years, leading and managing the development of self-administered computer-based training.
A minimum of one (1) year of experience supporting communications activities.
A minimum of one (1) year of experience developing training courseware that teaches training recipients how to train others (i.e. a “train-the-trainer” model).
Ability to communicate effectively using American Sign Language (preferred)

Salary Description

$28.85 - $31.25/hour

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Edtech.com's Summary

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