TechServ Engineering
Training and Development Specialist
LMS
Edtech.com's Summary
TechServ is hiring a Training and Development Specialist responsible for designing, delivering, and evaluating technical training programs for the organization's technical employees. The role involves creating training materials, maintaining records, coordinating with leadership, and ensuring employees develop the necessary skills to stay current with industry standards and technologies.
Highlights
- Design and deliver comprehensive training programs for technical staff.
- Create and update training manuals, guides, and course materials.
- Maintain training records and evaluate training outcomes using assessments and feedback.
- Collaborate with leadership to assess training needs and assign instructors.
- Use TechServ tools and LMS to develop learning modules.
- Proficiency in Microsoft Office (Excel, Word, Outlook, Teams) and multimedia training platforms required.
- Must have strong communication, organizational, and presentation skills.
- High School diploma or GED required; Bachelor's degree and training experience preferred.
- Full-time exempt position reporting to the Director of Training and Development with up to 25% travel.
- Competitive benefits package including health, vision, dental, 401K, training opportunities, and paid time off.
Training and Development Specialist Full Description
Training and Development Specialist
Summary
Title: | Training and Development Specialist
ID: | 1706
Location: | Tyler, TX
Department: | Administrative
ID: | 1706
Location: | Tyler, TX
Department: | Administrative
Description
At TechServ, we take pride in continuous evolution and employee growth. The driving force behind the development of our employees is the Training and Development team. We are looking for a Training and Development Specialist to design, deliver and evaluate technical training programs for the growing staff at TechServ. The ideal candidate has the ability to skillfully balance the need to be exceptionally detail orientated, technically savvy and an expert communicator. The Training and Development role is demanding and complex, requiring excellent organization and time management skills.
About Us:
TechServ has been providing the highest quality consulting and engineering services to the electric utility industry since 1992. We are a rapidly growing, progressive company dedicated to hiring and developing a highly skilled, diverse, engaged workforce to meet and exceed client needs.
TechServ offers a competitive benefits package including health, vision and dental benefits, 401K, training and development opportunities, and paid time off.
About the Role:
The Training and Development Specialist will be responsible for designing, developing, delivering, and evaluating comprehensive training programs tailored to technical employees across the organization. This role ensures that team members have the knowledge, skills, and tools necessary to perform effectively and stay current with evolving technologies, industry standards, and internal processes.
Duties & Responsibilities:
- Support the professional development of all technical employees through various programs that evolve to meet the business' changing needs.
- Create and update training procedure manuals, guides, and course materials as directed by leadership.
- Create and distribute course materials to all technical employees.
- Maintain records of training and development activities, attendance, test and assessment results, and retraining requirements; evaluate training outcomes.
- Create summary reports.
- Work with leadership to select and assign instructors for specific training and development programs.
- Provide performance evaluations for training instructors.
- Assign relevant courses to new and existing employees.
- Evaluate program effectiveness through assessments, surveys, and feedback.
- Prepare and implement the training budget; maintain records and reports of expenses.
- Meet with the Leadership team to assess training needs within TechServ.
- Utilize standard TechServ tools and LMS to create content and learning modules to facilitate learning.
- Use surveys, questionnaires, and feedback from the leadership team to create learning materials.
- Perform other related duties as needed.
- Perform other duties as assigned
Required Qualifications:
- Excellent communication and interpersonal skills to effectively interact with team members and external partners
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
- Ability to work with a variety of multimedia training platforms
- Detail-oriented with a commitment to quality and accuracy in all aspects of work
- Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
- Ability to learn new technologies quickly
- A positive, helpful attitude
- Excellent written and verbal communication, with strong interpersonal skills
- Strong presentation skills
- Must currently be eligible to work in the United States of America
- High School diploma or GED
- Ability to pass a drug test, background check, and Motor Vehicle Record check
Preferred Qualifications:
- Bachelor’s Degree in a business, education or technology field
- Two years of training experience
- Two years of instructional design and development experience
- Knowledge of adult learning principles
Physical Requirements:
- Work is performed in an office environment and requires the ability to operate standard office equipment.
- Prolonged periods sitting at a desk and working on a computer
- Alternates between sitting, standing, and moving about the office to access office equipment and filing cabinets.
- Must be able to push, pull and/or lift up to 15 pounds at a time.
- Ability to handle stressful situations in a calm and courteous manner at all times
- Requires working under stressful conditions to meet deadlines and company needs
Reports to: Director of Training and Development
Job Type: Full-time, Exempt
Travel: up to 25% travel; overnight as needed
Location: Tyler, Texas
Schedule: Monday- Friday, 8:00 AM-5:00 PM, evenings and weekends as needed
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