Training Compliance Manager and System Administrator

Training Compliance Manager and System Administrator

• Manage and monitor organization-wide compliance training requirements across programs and departments.
• Ensure timely assignment, tracking, completion, and documentation of mandatory trainings, certifications, and recertifications.
• Maintain compliance calendars and proactively communicate upcoming deadlines to leadership and staff.
• Develop processes to improve training completion rates and reduce compliance risk.
• Monitor compliance trends and identify areas requiring intervention or operational support.

• Generate and distribute routine and ad hoc compliance reports for leadership, audits, and regulatory reviews.
• Analyze training data to identify trends, gaps, and opportunities for improvement.
• Maintain accurate employee training records and documentation in the LMS and related systems.
• Ensure integrity, consistency, and accuracy of compliance data across platforms.
• Develop dashboards and metrics to measure training effectiveness and compliance performance.

• Serve as a primary administrator and functional lead for the LMS related to compliance training activities and course development.
• Configure learning assignments, learner groups, automated notifications, and reporting workflows.
• Partner with HR and operational teams to ensure accurate employee enrollment and user management processes.
• Troubleshoot LMS issues related to compliance training and escalate technical concerns as needed.
• Support testing and implementation of LMS enhancements and process improvements.
• Create accounts for various external learning management systems.

• Prepare documentation and reports for internal audits, external audits, accreditation reviews, and regulatory inspections.
• Ensure compliance with applicable agency, state, federal, and contractual training requirements.
• Partner with Quality Assurance, Compliance, and program leadership to address corrective actions related to training deficiencies.
• Maintain organized records and audit-ready documentation.

• Partner with department leaders to reinforce accountability for training compliance.
• Provide guidance and support to managers regarding training requirements and employee completion status.
• Develop communication strategies and escalation processes for overdue training.
• Assist in the development and implementation of organization-wide learning and compliance initiatives.
• Support continuous improvement efforts within the Learning & Development function.

• Associate's Degree in Human Services, Education, Psychology, or a related field required; equivalent combination of education and relevant experience may be considered.
• Minimum of three to five (3 to 5) years of compliance experience Required

• Working knowledge of OPWDD regulations, Medicaid Service Coordination, and Office for People With Developmental Disabilities training standards
• Proficiency with MS Office 365 Suite and comfort learning and administering Learning Management Systems (Paycom LMS).
• Strong written and verbal communication skills.
• Demonstrated ability to work both independently and collaboratively as part of a multidisciplinary team.
• Patience, empathy, and a genuine commitment to the mission of supporting individuals with developmental disabilities.

• Constantly required to exchange accurate information verbally and in writing.
• Constantly operates a computer.

• Professional office environment with a balance of independent work and cross-functional collaboration, combined with frequent onsite delivery in residential and program setting.
• Schedule may require occasional evening or weekend sessions to accommodate staff shift coverage and training compliance deadlines.
• Dynamic human services environment serving diverse populations with a strong focus on compassion, flexibility, and responsiveness

• Rewarding Work in a team environment.
• Paid vacation, sick, personal days, and holidays.
• 403(B) retirement plans with employer contribution.
• Health, dental, vision and life insurance.
• Employee Assistance Program (EAP).
• Flexible spending account (Dependent Care, Medical, Parking, and Transit).
• Employee Appreciation Programs and Events.
• Tuition Assistance Program.
• Professional Development opportunities.
• Wellhub Discount
• Verizon Wireless Discount.
• BJs Membership discount.
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more