ComplianceQuest
Training Coordinator
LMS
SaaS
Salesforce
Edtech.com's Summary
ComplianceQuest is hiring a Training Coordinator. The coordinator will design, develop, and deliver training programs focused on ComplianceQuest solutions, serving as a subject matter expert for specific modules and ensuring that learners acquire necessary skills to effectively use the software.
Highlights
- Design and develop training materials such as presentations, manuals, e-learning modules, and assessments
- Conduct virtual training sessions for customers and employees
- Collaborate with SMEs and product management to maintain content accuracy and stay updated with solution changes
- Customize training materials according to client configurations
- Comply with internal quality and information security standards
- Require proficiency with Learning Management Systems, e-learning tools, and virtual training platforms
- Minimum 2 years of experience in training development and delivery, preferably in technology or SaaS
- Preferred knowledge of Quality Management Systems and regulations like ISO 13485, cGMP, GAMP, 21 CFR Part 11
- Familiarity with Salesforce is preferred
- Bachelor’s degree in Instructional Design, Education, or related field; experience may substitute for education
Training Coordinator Full Description
Training Coordinator
Training - Department · Remote-USA · Full-time
The Training Coordinator is responsible for learning ComplianceQuest (CQ) solutions, designing, developing, and delivering engaging training programs for employees, consultants, partners, and customer admins. They will be assigned as the subject matter expert (SME) for one or more CQ modules, ensuring learners gain the knowledge and skills needed to effectively use and support the CQ solution.
Responsibilities and Duties
- Design and develop training materials including presentations, manuals, e-learning modules, job aids, and assessments
- Collaborate with subject matter experts (SMEs) to ensure content accuracy and relevance
- Conduct virtual training sessions for customers and employees
- Partner with the product management team to stay current on solution updates
- Work with the project implementation team to specifically tailor training materials and content in line with the client’s configured solutions
- Maintain current on all assigned internal company's training
- Comply with all internal company's Quality and Information Security requirements
Qualifications
Experience
- Familiarity with Instructional Design and E-Learning development
- Hands-on experience creating and implementing effective training solutions
- Track record of developing engaging learning content and leading training sessions
- Experienced in end-to-end training lifecycle: design, development, and delivery
- Ability to plan, manage time and multitask effectively
- Excellent decision-making and problem-solving skills
- Good collaboration and teamwork skills
Requirements
- 2+ years of experience in training development and delivery, preferably in a technology or SaaS environment.
- Proficiency with Learning Management Systems (LMS), E-Learning tools, and virtual training platforms
- Familiarity with Quality Management Systems especially in Life Science or highly-regulated industries preferred
- Knowledge of ISO 13485, cGMP, GAMP, 21 CFR Part 11, preferred
- Experience with Salesforce, preferred
- Excellent leadership and motivational skills
- Strong written and verbal communication skills
Education
- Bachelor’s degree in Instructional Design, Education, or a related field
- Experience may be considered in lieu of education
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