National Life Group
Training & Development Facilitator, Life Operations
🇺🇸 Hybrid - Montpelier, VT
🕑 Full-Time
💰 $21 - $38 per Hour
💻 Learning & Development
🗓️ November 5th, 2025
Edtech.com's Summary
- Facilitate instructor-led and virtual training sessions using varied adult learning techniques such as role playing and simulations.
- Develop, organize, and maintain training materials, handouts, and visual aids.
- Evaluate training effectiveness and recommend improvements using assessments and participant feedback.
- Bachelor's degree required or five years of related experience; knowledge of life insurance or annuity products essential.
- Strong verbal and written communication, presentation, and facilitation skills required.
- Must adapt training to meet different learner needs and link learning objectives to business goals.
- Ability to handle challenging questions with poise and maintain credibility with audiences.
- Compensation range: $20.67 to $38.46 per hour, plus potential bonuses and a comprehensive benefits package.
- Experience with organizing and managing multiple tasks and meeting deadlines independently.
- Background check required; professional certification in related fields considered an asset.
Training & Development Facilitator, Life Operations Full Description
Training & Development Facilitator, Life Operations
Texas Campus
15455 Dallas Pkwy
Addison, TX 75001, USA
Description
- Facilitate new-hire and new-initiative training through instructor-led and virtual instructor-led sessions utilizing a variety of delivery methods specific to adult learning, using instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, and facilitation
- Quickly masters training content; is resourceful in consulting subject matter experts and other resources (e.g., websites, manuals, literature) to add to his/her content knowledge
- Establish credibility with the audience by knowing the content area, providing relevant examples, and linking the material to the audience’s job experiences and challenges
- Skillfully make the connection between learning objectives and line of business goals in the classroom
- Present information in a clear, logical and organized way; knows which points to emphasize to increase learning
- Actively seek evidence of audience engagement and comprehension, tailoring the training to meet differing needs, interests, and experience levels among participants
- Organize, develop, and maintain training materials, handouts, and visual materials
- Monitor, evaluate and record training activities and program effectiveness, recommending and developing alternative training methods to continually improve programs
- Assess training needs through surveys, interviews with employees, focus groups, and/or consultation with managers, instructors, or business representatives
- Evaluate, document and coach trainees' performance, through testing and role-plays, whether trainees will meet standards to successfully complete the training programs
- Prepare classroom and class materials prior to class
- Perform all training duties, and all other duties as required
- Bachelor’s degree required, or five years of specific job-related experience may be substituted
- Knowledge of life insurance and/or annuity products required
- Related professional certification or designation is an asset
- Able to communicate complex technical concepts and ideas, both verbally and in written form, clearly and accurately
- Strong presentation and communication skills; ability to facilitate and present to groups of varying sizes and skill level
- Strong interpersonal skills and sensitivity to deal effectively with individuals from different cultures, along with professional maturity and confidence in communicating results with peers and various levels of management
- Organizational skills to multi-task, meet deadlines, and be able to work independently
- A strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the user experience
- Ability to readily adapt to an ever-changing environment
- Thinks quickly on his/her feet; handle challenging questions and comments with poise and confidence
- Willingness to perform other duties as assigned
- Must be able to pass a background check
The base compensation range represents the low and high end of the compensation range for this position. Actual compensation will vary and may be above or below the range based on various factors including but not limited to qualifications, skills, competencies, location, and experience. The range listed is just one component of our total compensation package for employees. Other rewards may include an annual bonus, quarterly bonuses, commissions, and other long-term incentive compensation, depending on the position. National Life offers a competitive total rewards package, which includes a 401(k) retirement plan match, medical, dental, and vision insurance, paid holidays, and a generous paid time off plan, as well as other benefits.
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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