Edtech.com's Summary

Call Federal Credit Union is hiring a Training Development Specialist. The role requires designing, developing, and delivering training programs and materials to enhance employee skills and knowledge while collaborating with subject matter experts to support organizational goals.

Highlights

Design and update training materials, including e-learning modules and manuals.
Develop and maintain internal digital support and education pages.
Facilitate in-person and virtual training sessions using interactive techniques.
Conduct training needs assessments and evaluate effectiveness for continuous improvement.
Collaborate with department heads, HR, and leadership to align training with organizational objectives.
Maintain compliance with regulatory training requirements and support onboarding programs.
Proficiency in Learning Management Systems (LMS) and e-learning content creation tools required.
Requires an Associate’s degree and experience in training development and financial services industry.
Compensation is $23.12 per hour with comprehensive benefits including medical, dental, vision, 401K, and paid time off.
Supports a community-driven, member-focused credit union with a strong commitment to local impact.

Training Development Specialist Full Description

Traning Development Specialist

Full Time • Hybrid - US

All the right products and convenient branches aren’t worth much without a dedicated, caring, knowledgeable team to help our members make sound decisions and lead financially healthy lives. If that mission rings true to you and you’re interested in a career in community banking, we’d love to talk to you. Check out our featured positions below and learn a little more about what it means to work at Call Federal.

Responsive recruiter

Position Summary: The Training Development Specialist will design, develop, and perform training that enhance employee skills and knowledge. This role involves collaborating with subject matter experts, assessing training needs, and delivering engaging learning solutions to support organizational goals.

Essential Functions and Responsibilities:
Training Program Development

Design, develop, and update training materials, including e-learning modules, presentations, manuals, and job aids, working with Subject Matter Experts (SME) to stay abreast of application and industry updates.
Ensure training content aligns with business objectives and industry best practices.
Incorporate adult learning principles and instructional design methodologies.

Internal Digital Aids

Develop and maintain internal website support pages for helping members quickly and efficiently.
Develop and maintain internal website support pages for education, including building and improving job skills.
Design and implement courses within the learning management system.
Create and acquire training procedure manuals, guides and course materials and make available to authorized employees.

Training Delivery & Facilitation

Facilitates delivery of training by subject matter experts; scheduling training times with attendees and preparing and distributing training aids.
Conduct in-person and virtual training sessions for employees at various levels.
Utilize interactive techniques to enhance learner engagement and retention.
Assess training effectiveness and make improvements based on feedback.

Needs Assessment & Evaluation

Conduct training needs assessments through surveys, interviews, and data analysis.
Monitor and evaluate training effectiveness using feedback and performance metrics.
Update training programs based on changes in policies, technologies, or business needs.

Collaboration & Support

Partner with department heads, HR, and leadership to align training with organizational goals.
Support onboarding programs for new employees.
Maintain training records and ensure compliance with regulatory training requirements.
Serve as back up to Training Coordinator and Senior Training Development Specialist.

Miscellaneous

Advocate and demonstrate company brand.
Other duties as assigned.

Qualifications:

Associate’s degree in education or human resources or related field.
Year experience in training development or similar role.
Two years’ experience in the financial services industry.
Proficiency in Learning Management Systems (LMS) and e-learning tools.
Familiarity with multimedia tools for content creation.
Excellent presentation, facilitation, and communication skills.
Ability to work independently and collaboratively.
Knowledge of compliance and regulatory training requirements preferred.
Acceptable background check; credit, criminal and insurance

Environmental Factors and Physical Requirements:

This position requires the employee to work indoors in a typical office environment. While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations, and the ability to stand, walk stoop, kneel, crouch and manipulate (lift, carry, move) light to medium weights of 1-25 pounds. Requires good hand-eye coordination, arm hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. The employee frequently is required to sit, reach with arms, talk and hear.

Location: 4605 Commerce Road Richmond, VA 23234 (will require travel to other branches as needed)

Hours: Monday - Friday 8:45-5:15 pm

Benefits:
Medical Insurance
Dental Insurance
Vision Insurance
Voluntary Life
Pet Insurance
HSA/FSA/DCA
Accident Insurance
Critical Illness Insurance
401K with generous employer contribution

Company Paid Benefits Include:
Group Life Insurance
Short-term Disability
Long-term Disability
Parental Leave
HSA Employer Contribution and Matching
Employer Paid HRA
10 Paid Holidays
Birthday Off with Pay
Paid Community Service Time
PTO

Flexible work from home options available.

Compensation: $23.12 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Call Federal Credit Union provides passionately local banking, opening doors to our members’ financial health. As a full service financial co-operative, we’re driven by our members, rather than investors. And because we’re not-for-profit, our earnings are passed along to our members in the form of lower loan rates, higher savings dividends, and fewer fees. In addition to great rates, Call Federal members also enjoy a variety of perks, including discounted entertainment tickets (amusement parks, movies, concerts, etc.) and savings on mobile phone plans, travel, and more.

Membership is open to anyone who lives, works, worships, or attends school in the Greater Richmond region - our home for almost 60 years. We take great pride in giving back to our community, offering financial support, volunteer hours, and other resources to the charitable organizations we love; the ones that make a difference in the lives of our friends, family, and neighbors, including the Children’s Museum of Richmond, Junior Achievement of Richmond, Children’s Hospital of Richmond and more.

Please note that contact around your application will be through email.

Call Federal is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Original Job Description

Traning Development Specialist

Full Time • Hybrid - US

Responsive recruiter

Essential Functions and Responsibilities:
Training Program Development

Design, develop, and update training materials, including e-learning modules, presentations, manuals, and job aids, working with Subject Matter Experts (SME) to stay abreast of application and industry updates.
Ensure training content aligns with business objectives and industry best practices.
Incorporate adult learning principles and instructional design methodologies.

Internal Digital Aids

Develop and maintain internal website support pages for helping members quickly and efficiently.
Develop and maintain internal website support pages for education, including building and improving job skills.
Design and implement courses within the learning management system.
Create and acquire training procedure manuals, guides and course materials and make available to authorized employees.

Training Delivery & Facilitation

Facilitates delivery of training by subject matter experts; scheduling training times with attendees and preparing and distributing training aids.
Conduct in-person and virtual training sessions for employees at various levels.
Utilize interactive techniques to enhance learner engagement and retention.
Assess training effectiveness and make improvements based on feedback.

Needs Assessment & Evaluation

Conduct training needs assessments through surveys, interviews, and data analysis.
Monitor and evaluate training effectiveness using feedback and performance metrics.
Update training programs based on changes in policies, technologies, or business needs.

Collaboration & Support

Partner with department heads, HR, and leadership to align training with organizational goals.
Support onboarding programs for new employees.
Maintain training records and ensure compliance with regulatory training requirements.
Serve as back up to Training Coordinator and Senior Training Development Specialist.

Miscellaneous

Advocate and demonstrate company brand.
Other duties as assigned.

Qualifications:

Associate’s degree in education or human resources or related field.
Year experience in training development or similar role.
Two years’ experience in the financial services industry.
Proficiency in Learning Management Systems (LMS) and e-learning tools.
Familiarity with multimedia tools for content creation.
Excellent presentation, facilitation, and communication skills.
Ability to work independently and collaboratively.
Knowledge of compliance and regulatory training requirements preferred.
Acceptable background check; credit, criminal and insurance

Environmental Factors and Physical Requirements:

Flexible work from home options available.

Compensation: $23.12 per hour

Please note that contact around your application will be through email.

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