Sagility
Training Manager
LMS
Edtech.com's Summary
Sagility is hiring a Training Manager to lead the Global Training Office, managing the delivery of training programs and strategic initiatives across geographies. The role involves designing learning strategies, overseeing training content and technology, mentoring personnel, and collaborating with business leaders to ensure effective training aligned with organizational goals.
Highlights
- Lead and manage the Global Training Department, including project delivery and strategic initiatives.
- Develop and implement training programs and learning solutions in partnership with Geo and Central Leadership.
- Build and maintain training support systems to enhance team performance and skills.
- Design learning strategies based on needs analysis and collaborate with multiple departments and stakeholders.
- Manage training budgets and ensure programs meet deadlines and quality standards.
- Conduct strategic assessments and ensure continuous improvement in training programs.
- Provide mentorship and leadership to develop junior management and training personnel.
- Required skills include strong writing, leadership, analytical, planning, and presentation abilities.
- Preferred technical skills include advanced MS Office (especially Excel), experience with LMS/LXP platforms, and budgeting knowledge.
- Qualifications require a BA/BS in Education, Business, or Communications, with 6-8 years of training experience.
Training Manager Full Description
Training Manager
Fully Remote
Experience: Job Code: REQ-025675
Sagility
Work@Home USA
Work@Home USA
job Details
Job title
Training Manager
About Sagility
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.Job Profile Summary
As GTO SPOC, support the overall business strategy for the function and govern the same across geos along with Geo Training Leads. Partnering with Geo Leads to manage training programs and the learning experience for learners for the process across geos. Plays a lead strategic role, overseeing the creation/implementation of Tech Eco-system, content, e-learning, collateral, and other training materials that will impact behaviour-changing training using various training theories inclusive of job aids, facilitator and participant guides, on-the-job training systems, tutorials, and demonstration models. Implement best practices in training and development activities to ensure maintenance of top-notch training programs, which implies top notch performance. Plays a highly collaborative role where he builds solid cross-functional relationships with departmental heads and management across the business spectrum.
Job title:Training Manager
Job Description:
Education:
BA/BS in Education, Business, Communications
BA/BS in Education, Business, Communications
Experience:
6-8 years experience in training environment
Mandatory Skills:
- Demonstrated strong writing skills
- Demonstrated leadership and motivational skills
- Demonstrated strong analytical and planning skills, with the ability to work well in a collaborative team environment
- Self-motivated professional with the ability to accept challenges and work well in a fast-paced, dynamic environment
- Strong interpersonal, organizational and leadership skills
- Ability to build and lead a team to perform at superior levels of consistency
- The ability to deliver enthusiastic, high energy presentations
Preferred Skills:
- Advanced working knowledge of MS Office (esp. MS Excel) suite of products skills.
- Working knowledge of LMS/LXP Platforms
- Working knowledge of budgeting exercise for function, P&L driven
Roles & Responsibilities:
- Managing the Global training department as a whole and the delivery of its projects & strategic initiatives (NHT, Refreshers and process changes).
- Primary role of leading the Global Training Office department and providing direction to junior management and personnel.
- Build and maintain training support systems to the team, enabling them to better execute their duties by sharpening their skills.
- Serve as an effective partner to the Training Teams, supporting the development, implementation, and delivery of Learning Solutions across geos
- Design learning strategies to fill needs as identified through analysis and in partnership with the Geo & Central Leadership Team
- Ensure that programs meet deadlines and that they are completed within the allocated budgets.
- Plays a mentorship role to key personnel, assisting in the execution of their duties upon request, honing their skills, and getting them ready for the occupation of his position.
- Overall organizational planning and execution including resourcing, skilling, budgeting, and other performance improvements strategies.
- Participate in training solutioning during RFP and delivery life cycle
- Drives the skill development programs for the team that incorporate overall business objectives and maintains interactive learning solutions that drive measurable results for the business and guarantee that those solutions are instructionally sound and are up to the business’s quality standards.
- Partners with other operations, clients, L&D and HR function to determine program priorities, roll-out plans, set program deadlines, ROI and analytics.
- Collaborates with departmental heads and managers, to identify areas that requiring training and to develop program requirements unique to each department. He also works closely with key stakeholders in addressing gaps in the overall training management.
- Plays an analytical role where he conducts current and ongoing strategic assessments of business-wide training and development programs and initiatives.
- Ensure effective data governance, reporting and measures program delivery quality, which ensures continuous improvement, maintenance, and adjustment in training program delivery
- Responsible for maintaining knowledge in the department, keeping it up to date with the latest training practices, trends, and technology.
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.
Location:Work@Home USAUnited States of America
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