Edtech.com's Summary

Armstrong Transport Group is hiring a Training Specialist to support workforce development by planning and implementing training programs that enhance employee skills and align with company goals. The role involves developing curricula, conducting assessments, facilitating training sessions, and maintaining accreditation, while supporting software navigation and organizational procedures.

Highlights

Develop and implement training curricula for Business Development and Customer Relationships employees.
Support organization-specific and vendor software systems.
Introduce new employees to company culture and development expectations.
Evaluate employee performance and identify areas for improvement.
Create reports, track attendance, organize training sessions, and conduct assessments.
Assess effectiveness of training programs through surveys and feedback.
Perform load audits to ensure procedural compliance and recommend improvements.
Require proficiency in MS Office and database software.
Prefer one year of experience in a broker-related role.
Comprehensive benefits include medical, dental, vision, PTO, disability, and 401K with up to 3.5% match.

Training Specialist Full Description

Training Specialist

Remote, USA

Armstrong Transport Group is a third-party logistics provider headquartered in the vibrant South End neighborhood of Charlotte, NC, with additional locations in Alpharetta, GA, Boise, ID, and Chicago, IL. Using the power of innovative technology solutions, we create seamless connections for shippers and carriers while delivering exceptional customer experiences.

The Training Specialist will assist the Director of Training in enhancing the competencies of individual employees, which will improve workplace performance in alignment with the company's business goals and objectives by planning and implementing training programs and workshops.

Duties and Responsibilities

Assist in developing program curricula to achieve instructional objectives for Business Development and Customer Relationships that will prepare employees for the next step of their career path.
Navigate and support both organization-specific and vendor software systems.
Introduce new employees to the company's culture, objectives, and development timeline expectations.
Evaluate employees and identify areas of improvement.
Create reports, track attendance, organize training, and conduct assessments for targeted growth.
Motivate and inspire employees to participate in training programs to enhance their skills and knowledge, leading to further development and growth within the organization.
Evaluate the effectiveness of training programs and workshops through assessments, surveys, and feedback.
Perform load audits to ensure all processes and procedures are followed as instructed and recommend improvement areas.
Maintain accreditation with Armstrong Academy.
Perform other related duties as assigned.

Requirements

One year of experience in a broker-related role preferred.
Excellent verbal and written communication skills, ability to deliver and facilitate group and individual instructional training.
Knowledge of various training and teaching methods.
Knowledge of talent methods and management and succession planning methods.
Excellent decision-making and organizational skills.
Critical thinker and solution-oriented.
Great interpersonal and communication skills.
Proficiency in MS Office and database software.
Strong organizational and time management skills.
Daily duties must be performed on-site.

Benefits

Comprehensive benefits, including medical, dental, vision, and flexible spending and HSA options, effective the first of the month following hire. Additional benefits include PTO, short- and long-term disability, and a 401K plan up to a 3.5% match.

Original Job Description

Training Specialist

Remote, USA

Duties and Responsibilities

Assist in developing program curricula to achieve instructional objectives for Business Development and Customer Relationships that will prepare employees for the next step of their career path.
Navigate and support both organization-specific and vendor software systems.
Introduce new employees to the company's culture, objectives, and development timeline expectations.
Evaluate employees and identify areas of improvement.
Create reports, track attendance, organize training, and conduct assessments for targeted growth.
Motivate and inspire employees to participate in training programs to enhance their skills and knowledge, leading to further development and growth within the organization.
Evaluate the effectiveness of training programs and workshops through assessments, surveys, and feedback.
Perform load audits to ensure all processes and procedures are followed as instructed and recommend improvement areas.
Maintain accreditation with Armstrong Academy.
Perform other related duties as assigned.

Requirements

One year of experience in a broker-related role preferred.
Excellent verbal and written communication skills, ability to deliver and facilitate group and individual instructional training.
Knowledge of various training and teaching methods.
Knowledge of talent methods and management and succession planning methods.
Excellent decision-making and organizational skills.
Critical thinker and solution-oriented.
Great interpersonal and communication skills.
Proficiency in MS Office and database software.
Strong organizational and time management skills.
Daily duties must be performed on-site.

Benefits

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