KMS Lighthouse
Training Specialist
SaaS
Edtech.com's Summary
KMS Lighthouse is hiring a Training Specialist to lead training initiatives for both clients and internal new hires. The role involves delivering technical training, improving training materials, and collaborating with Delivery, Support, and Customer Success teams to enhance learning experiences.
Highlights
- Deliver technical training on the KMS Lighthouse system for clients and team members
- Develop and update training materials to ensure effectiveness
- Train diverse groups including internal staff, partners, and customers
- Maintain knowledge management systems continually
- Coordinate training efforts with cross-functional and global teams
- Requires 1+ years of experience in training and training development
- Technology-oriented with willingness to learn continuously
- Preferred experience with SaaS products
- Must be flexible to support training in Europe and Australia time zones
- Strong communication skills and ability to convey visual messages creatively
Training Specialist Full Description
Training Specialist
- Delivery
- Dallas, Texas, United States
- Intermediate
- Full-time
Description
KMS Lighthouse is adding a Training Specialist to support our growing team and clients! We are searching for a talented individual that is able to establish the team’s methodologies for the training area in the organization. This includes supporting clients' learning of our system and the learning for internal new hires. You’ll be a strategic member of our team working closely with Delivery, Support, and Customer Success.
KMS Lighthouse is an industry leader in knowledge management, working with Fortune 500 enterprise-level customers. If you’re interested in the intersection of technology, innovation, and sales, this is the place to be!
Responsibilities
- Responsible for technical training delivery on the KMS Lighthouse system for clients and internal team members
- Responsible for making necessary improvements and adjustments to the training material
- Performing training for diverse populations: internal, partners, and customers
- Ongoing maintenance of a knowledge management system
- Coordinating with cross-functional teams and global teams
Requirements
- 1+ years of experience in training and training development
- Technology oriented with a desire to always be learning yourself
- Prior experience with SaaS is preferred
- Flexibility in working hours to support Europe and Australia training efforts
- Creative approach and excellent ability to convey visual messages through presentations and other tools
- Solid communication skills both written and verbal
