AdvisorEngine
Training & Technical Consultant
🇺🇸 Hybrid - Raleigh, NC
🕑 Full-Time
💰 TBD
💻 Consulting
🗓️ December 15th, 2025
CRM
LMS
SaaS
Edtech.com's Summary
AdvisorEngine is hiring a Training & Technical Consultant to support client onboarding by consulting on financial advisory workflows and delivering training tailored to firms transitioning to their wealth management platform. The role involves assessing current client operations, advising on best-fit workflows, training client teams, and collaborating with internal teams to ensure smooth transitions and product alignment.
Highlights
- Consult with financial advisory firms to analyze and translate operational workflows such as trading, billing, reporting, and model management into the AdvisorEngine platform.
- Develop and deliver customized training sessions, both virtual and onsite, to facilitate client adoption of CRM and portfolio management tools.
- Partner with Configuration Specialists, Onboarding Project Managers, and Product teams to ensure client needs and technical setups align effectively.
- Create and update training materials, job aids, and educational content to support scalable client education programs.
- Serve as a subject-matter expert to internal teams including Customer Success, Support, Sales, and Product.
- Required experience includes 7+ years in training, onboarding, or consulting within financial technology, RIA, or wealth management environments.
- Strong knowledge of advisory firm operational processes and ability to explain complex concepts clearly.
- Proven skills in delivering instructor-led and virtual training to diverse audiences.
- Willingness to travel up to 40% for client engagements and support hybrid work arrangements.
- Preferred qualifications include experience with RIA or custodial operations, CRM or portfolio management platforms, and familiarity with trading and billing workflows.
Training & Technical Consultant Full Description
Training & Technical Consultant
- Raleigh, NC
- Full-Time
- Training
Who Is AdvisorEngine:
We believe that the future of financial advice is personal, scientific and beautiful – these three ideals drive everything that we do.
AdvisorEngine is a leading wealth management fintech platform that creates a unified experience across financial advisors, investors, and business management personnel. Our wealth management platform enables financial advisors to deliver an engaging, personalized client experience and to operate at scale through smart automation.
Our team is made up of designers, enterprise technologists, data scientists, futurists, and business builders. We are based in NYC and Raleigh, NC. If you love data and are driven to create the future of financial advice, we’d love to hear from you.
About the Role
We’re looking for a Wealth Operations Training Consultant who can bridge the worlds of financial advisory workflows, portfolio management operations and modern SaaS onboarding. This role is a key part of our client onboarding experience—working alongside our Configuration Specialists and Onboarding Project Managers to ensure firms transition smoothly from their current tech stack to our platform.
This is not a pure “trainer” role. It’s a consultative, client-facing SME role for someone who understands how RIAs actually run: trading, billing, performance reporting, custodial nuances, model management and the day-to-day workflows that keep advisory businesses moving.
You’ll uncover how clients used their old systems, advise them on how to adapt those workflows within our platform, train their teams, and surface gaps, risks, or unrealistic expectations early. You’ll also help internal teams understand complex client needs and you’ll be a voice of reason—making sure we pursue the best solutions for our clients.
If you enjoy the mix of teaching, translating, advising, and challenging clients — this is the spot.
What You'll Do
Client Consulting & Workflow Transition (35%)
- Assess how advisory firms currently manage trading, billing, reporting, model management, rebalancing, and other ops workflows.
- Translate their current-state processes into best-fit workflows in our platform, clearly outlining where the system aligns, where it differs and what adjustments will be required.
- Identify potential risks, overlooked details, or unrealistic expectations early in the onboarding process.
- Advise clients on wealth-ops best practices within the limits of our software—helping them make informed decisions, not promises the tech can’t keep.
- Communicate recommendations in the client’s language (advisor, operations, trader, or firm principal).
Training & Education Delivery (25%)
- Deliver engaging, high-quality training sessions for clients—virtual and onsite—tailored to the workflows, role types, and complexity of each firm.
- Build custom training plans that support full adoption of CRM and portfolio management features.
- Deliver advanced education on trading workflows, billing structures, and operational processes as implemented on our platform.
- Support internal employee onboarding and skills development to elevate team readiness.
Cross-Functional Collaboration (20%)
- Partner with Configuration Specialists to ensure client workflows are understood and aligned during the technical setup.
- Work with Onboarding PMs to maintain smooth project flow, anticipate training needs, and support client accountability.
- Collaborate with Product and QA by providing workflow-level feedback, validating new features, and raising usability concerns
- Participate in release-readiness activities and represent the “voice of the user” for training needs.
Training Content & Asset Development (20%)
- Create training materials, job aids, demonstrations, workflow maps, and best-practice guides.
- Update curricula in collaboration with Product and Training leadership as new features are released or processes evolve.
- Contribute to scalable, repeatable client education programs, including webinars and self-guided learning modules.
Internal Expertise & Enablement (10%)
- Serve as a subject-matter resource for CS, Support, Sales, and Product teams.
- Provide informal coaching on trading concepts, billing nuances, custodial processes, and workflow best practices.
- Help reduce post-go-live “how do I…?” tickets by preparing clients and internal teams with accurate and consistent guidance.
Who You Are
You thrive in environments where every day involves a mix of training, problem-solving, advisory work, and translating complex operational processes into clear, teachable workflows. You enjoy the technical side of wealth management operations but don’t want to sit behind a trading desk anymore.
You’re confident enough to challenge a client’s workflow—but grounded enough to do it respectfully and with firm rationale.
Qualifications
Required
- 7+ years in training, onboarding, consulting, or client-facing roles within a financial technology, RIA, or wealth-management environment.
- Strong understanding of advisory firm operational processes (e.g., trading, rebalancing, billing, reporting, client servicing).
- Ability to quickly understand and explain complex concepts to advisors, ops teams, and firm leadership.
- Experience delivering both instructor-led and virtual training to audiences of varying skill levels.
- Excellent communication, facilitation, and presentation skills.
- Strong organizational skills; able to manage multiple concurrent onboarding engagements.
- Ability to travel up to 40% (client meetings, training, conferences).
- Comfortable working in a hybrid environment (3 days in office preferred; remote considered for exceptional candidates).
Strongly Preferred
- Experience working within an RIA, broker-dealer, TAMP, or custodial operations environment.
- Hands-on experience with advisory workflows such as:
- Model management & drift handling
- Trading & allocations
- Sleeved accounts / UMA structures
- Billing methodologies (AUM, tiered, flat-fee, householding)
- Portfolio accounting or performance reporting
- Prior experience with CRM or portfolio management platforms.
- Experience partnering with Product teams on feature readiness or release validation.
Nice to Have
- Former Series 7/63/65/66 or other wealth-management designations (active or inactive).
- Familiarity with data migration nuances or prior work with custodial interfaces.
- Experience developing LMS content or scalable educational programs.
Success Looks Like
In 30 Days
- You understand system workflows, the onboarding playbook and how Config/PM/Training interact.
- You’ve shadowed client calls and begun delivering portions of training sessions.
In 60 Days
- You’re independently assessing client workflows and proposing adjustments aligned to our platform.
- You’re managing your own training plans for 2–3 onboarding projects.
In 90 Days
- You’re acting as the primary workflow SME for onboarding engagements—spotting risks early, challenging client assumptions effectively and improving adoption outcomes.
- Clients view you as their trusted expert for trading/billing/ops decisions during onboarding.
- Internal teams rely on you as a source of truth for wealth-management process nuance.
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