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Western Carolina University

Transfer Credit Specialist - #005191

🇺🇸 Cullowhee, NC 🕑 Full-Time 💰 $35K - $59K 💻 Other 🗓️ February 24th, 2026

Edtech.com's Summary

Western Carolina University is hiring a Transfer Credit Specialist. This role involves processing and imaging transcripts, communicating with university staff and students, training student workers, responding to inquiries, and supporting graduation and commencement activities within the Registrar's Office.

Highlights
  • Process and image transfer transcripts and exam scores for students.
  • Communicate regularly with department heads, program directors, advisors, admissions staff, and students.
  • Train and supervise student workers in the office.
  • Respond to email inquiries and handle office phone queue calls.
  • Contribute to graduation and commencement processes.
  • Use computer technology and Windows-based programs for high volume data entry.
  • Interpret university policies related to curriculum development and transfer credit articulation.
  • Minimum qualifications: High school diploma/equivalency plus one year of related experience or equivalent training.
  • Salary range: $34,602 to $58,870 with an anticipated hiring salary of $40,884.
  • Department: Registrar's Office, working as part of the Transfer and Curriculum team.

Transfer Credit Specialist - #005191 Full Description

Western Carolina University has been ranked #3 in the nation on Forbes 2025 ‘America’s Best Midsize Employers’ list, out of the top 498 employers across all industries. 

Transfer Credit Specialist - #005191
Please see Special Instructions for more details.
Applicants must apply online in order to be considered.

Please include a cover letter, resume, and a list of three professional references (with complete contact information).

Applicants must upload a DD-214 if claiming Veteran’s Preference.

PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.

If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.

All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Posting Details
 Posting Information 
Posting Number  | SHRA1627P
Quick Link for Internal Postings  | https://jobs.wcu.edu/postings/32993
Classification Title  | Administrative Support Specialist
Competency Level  | Journey
Working Title  | Transfer Credit Specialist - #005191
Department  | Registrar
About WCU  | Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year. Including:
• 2025 – Ranked 1st in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.
• 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries.
• 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 500 employers across all industries.
• 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list.
Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South.
Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.
Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service.
WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.
Position Summary  | The primary location of this position is the Cullowhee, NC campus.

The Transfer and Curriculum team in the Registrar’s Office at Western Carolina University evaluates and articulates transfer credit and exam scores for new and current students. In addition, the team is responsible for quality assurance processes supporting the annual publication of the University catalog. This role primarily involves the physical processing and imaging of transcripts from other institutions; communicating regularly with department heads, program directors, advisors, admissions staff, and students; training student workers; responding to email inquiries and participation in the office phone queue; and contributing to graduation and commencement processes as part of the larger Registrar’s Office staff. Thorough training will be provided, as well as campus-wide professional development opportunities. The successful applicant would be someone who enjoys working as part of a team and who can manage and prioritize their own time and workload; is familiar with working with the fine details of processes and who catches errors and inconsistencies in data; asks questions about anything they don’t understand; and enjoys advocating for students and partnering with other departments to make processes more efficient and helpful.

Must be eligible to work in the United States without sponsorship.
Knowledge, Skills, & Abilities Required for this Position  | Prior work experience utilizing computer technology and Windows-based programs Proficiency in high volume workload and keyboarding/data entry Extensive knowledge of and ability to interpret university policies and procedures related to curriculum development and/or transfer credit articulation Excellent oral, written, and interpersonal communication skills
Minimum Qualifications  | High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Anticipated Hiring Range  | $40,884
Position Type  | Permanent Full-Time
Number of Hours per Week  | 40
Number of Months per Year  | 12
Salary Band Range  | $34,602 - $58,870
Salary Grade  | For administrative purposes during the implementation of Career Banding this Journey level position is considered a Salary Grade 61.
 Posting Text 
Open Date  | 02/20/2026
Close Date  | 03/01/2026
Open Until Filled  | No
Special Instructions to Applicants  | Applicants must apply online in order to be considered.
Please include a cover letter, resume, and a list of three professional references (with complete contact information).
Applicants must upload a DD-214 if claiming Veteran’s Preference.
PLEASE COMPLETE ALL AREAS OF THE APPLICATION. INCOMPLETE APPLICATIONS MAY NOT BE GIVEN CONSIDERATION IN THE REVIEW PROCESS.
If no applicants apply, who meet the required Knowledge, Skills, Abilities/Competencies and Training and Experience requirements, then management may consider other applicants.
All new hires into positions subject to the State Human Resources Act (SHRA) will serve a 12 month probationary period as defined by the North Carolina Office of State Human Resources (OSHR).
Background/E-Verify  | Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks.

Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification  | All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE  | Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety  | The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.
Applicant Documents
Required Documents
  1. Cover Letter/Letter of Application 
  2. Resume
  3. List of references
Optional Documents
  1. DD-214
  2. NGB 23A (RPAS)
  3. DD256 or NGB22
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * How did you hear about this employment opportunity? 
    • HigherEdJobs.com
    • Inside Higher Ed
    • HERC - Higher Education Recruitment Consortium 
    • Website - Jobs.wcu.edu
    • Indeed.com
    • Personal Referral
    • Agency Referral
    • Other
  2. * Do you require sponsorship? 
    • Yes
    • No

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