New River Community College
Transfer Success Advisor (Restricted)
🇺🇸 Pulaski, VA
🕑 Full-Time
💰 $58K
💻 Academic Advising
🗓️ December 9th, 2025
CRM
FERPA
Edtech.com's Summary
New River Community College is hiring a Transfer Success Advisor (Restricted). The role involves advising students on transfer options, coordinating dual-admissions programs, maintaining advising records, and collaborating with Radford University to support transfer student success and academic integration.
Highlights
- Advise students on academic and career goals to facilitate transfer plans.
- Coordinate outreach and recruitment for partnership and dual-admissions programs.
- Manage caseload of students transferring to Radford University, providing proactive guidance.
- Maintain accurate advising records and contribute to program effectiveness reports.
- Serve as liaison between New River Community College and Radford University to align policies and programs.
- Provide academic advising and success coaching within the Tartan Transfer dual admissions program.
- Track and monitor student progress to improve transfer success and outcomes.
- Collaborate with leadership at both institutions to enhance transfer student support.
- Required qualifications include knowledge of community college mission, expertise in academic advising, interpersonal skills, customer service, and teamwork abilities.
- Preferred experience includes knowledge of student development, compliance frameworks (FERPA, Title IX, ADA), proficiency in Microsoft Office, Google Workspace, and student information systems.
- Compensation starts at $58,000 annually.
Transfer Success Advisor (Restricted) Full Description
Transfer Success Advisor (Restricted)
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | Transfer Success Advisor (Restricted)
Role Title | Administrative and Office Specialist II
Role Code | 19012-SW
FLSA | Exempt
Pay Band |
Position Number | 275R0081
Agency | New River Community College
Division | New River Community College (Div)
Work Location | Pulaski - 155
Hiring Range | $58,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday-Friday
Sensitive Position | No
Job Description | New River Community College (NRCC) is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Duties:
Advise NRCC students planning to transfer, helping them clarify academic and career goals, build early academic momentum, ensuring guidance supports any potential transfer choice Coordinate outreach and recruitment for partnership and dual-admissions programs to ensure a strong transfer process that applies uniformly for all possible transfer institutions Maintain accurate advising records and contribute to regular reports assessing transfer student outcomes and program effectiveness, applying the same standards for all students regardless of their intended transfer destination Track and monitor student progress to improve transfer student success rates, transfer outcomes, and overall transfer rates and academic outcomes Manage a caseload of NRCC students planning to transfer to Radford University, offering proactive advisement and guidance throughout their academic journey Provide academic advising and success coaching to students in the Tartan Transfer dual admissions program, supporting their completion of an associate degree and successful transfer to Radford University Serve as a liaison between NRCC and RU to ensure alignment of transfer policies, admissions processes, academic advising practices, and program requirements Support NRCC transfer students who enroll at RU by coordinating and participating in activities that promote academic integration, campus engagement, and overall student success Collaborate with leadership teams at NRCC and RU to expand and improve transfer student support and increase successful transitions between institutions Stay informed about academic programs, support services, and institutional policies at both NRCC and RU to provide accurate, up-to-date advising
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge and support of the community college mission Demonstrated expertise in providing students with accurate, comprehensive guidance on academic programs, degree requirements, and available support services Proven ability to design and implement personalized academic plans that align with students’ goals, academic progress, and institutional requirements Exceptional interpersonal and relationship-building skills to actively engage, support, and empower a diverse student population Track record of delivering outstanding customer service, including proactive communication, timely follow-up, and resolution of student concerns Strong communication, problem-solving, organizational, and presentation abilities, with the capacity to convey complex information clearly both orally and in writing Ability to work effectively in a dynamic team environment
Additional Considerations | Additional factors that may be considered include:
Experience supporting and advising students in a postsecondary environment, with a strong understanding of student development, academic policies, and the unique needs of diverse student populations Knowledge of compliance and regulatory frameworks in higher education, including FERPA, Title IX, ADA, and policies related to student rights Proficiency in educational and office technology, including Microsoft Office Suite, Google Workspace, and student information systems (e.g., SIS, CRM tools) Understanding of the Virginia Community College System transfer processes and pathways, including the use of resources such as Transfer Virginia, the Virginia Education Wizard, and guaranteed admission agreements
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | As needed
Role Title | Administrative and Office Specialist II
Role Code | 19012-SW
FLSA | Exempt
Pay Band |
Position Number | 275R0081
Agency | New River Community College
Division | New River Community College (Div)
Work Location | Pulaski - 155
Hiring Range | $58,000
Emergency/Essential Personnel | No
EEO Category | B-Professional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- | No
Does this position have a bilingual or multilingual skill requirement or preference? | No
Work Schedule | Monday-Friday
Sensitive Position | No
Job Description | New River Community College (NRCC) is a two-year public institution of higher education operating under a state-wide system of 23 community colleges. The college is located on a one-hundred plus acre site at the intersection of U.S. Routes 11 and 100 in Dublin, Virginia with an instructional site in Christiansburg. The campus provides modern, well-equipped facilities for the career technical education programs as well as for the college transfer programs. Approximately 4,000 students comprise the student body.
The people employed by New River Community College embrace the philosophy that all individuals should have an opportunity to develop and extend their skills and knowledge to increase awareness of their roles and duties as citizens. The college serves the educational needs of the public and assumes a duty to help provide the requirements for trained workers in the region through a combined effort with local industry, business, professions, and government. The college promotes equal opportunity for prospective students and employees.
Duties:
Advise NRCC students planning to transfer, helping them clarify academic and career goals, build early academic momentum, ensuring guidance supports any potential transfer choice Coordinate outreach and recruitment for partnership and dual-admissions programs to ensure a strong transfer process that applies uniformly for all possible transfer institutions Maintain accurate advising records and contribute to regular reports assessing transfer student outcomes and program effectiveness, applying the same standards for all students regardless of their intended transfer destination Track and monitor student progress to improve transfer student success rates, transfer outcomes, and overall transfer rates and academic outcomes Manage a caseload of NRCC students planning to transfer to Radford University, offering proactive advisement and guidance throughout their academic journey Provide academic advising and success coaching to students in the Tartan Transfer dual admissions program, supporting their completion of an associate degree and successful transfer to Radford University Serve as a liaison between NRCC and RU to ensure alignment of transfer policies, admissions processes, academic advising practices, and program requirements Support NRCC transfer students who enroll at RU by coordinating and participating in activities that promote academic integration, campus engagement, and overall student success Collaborate with leadership teams at NRCC and RU to expand and improve transfer student support and increase successful transitions between institutions Stay informed about academic programs, support services, and institutional policies at both NRCC and RU to provide accurate, up-to-date advising
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Knowledge and support of the community college mission Demonstrated expertise in providing students with accurate, comprehensive guidance on academic programs, degree requirements, and available support services Proven ability to design and implement personalized academic plans that align with students’ goals, academic progress, and institutional requirements Exceptional interpersonal and relationship-building skills to actively engage, support, and empower a diverse student population Track record of delivering outstanding customer service, including proactive communication, timely follow-up, and resolution of student concerns Strong communication, problem-solving, organizational, and presentation abilities, with the capacity to convey complex information clearly both orally and in writing Ability to work effectively in a dynamic team environment
Additional Considerations | Additional factors that may be considered include:
Experience supporting and advising students in a postsecondary environment, with a strong understanding of student development, academic policies, and the unique needs of diverse student populations Knowledge of compliance and regulatory frameworks in higher education, including FERPA, Title IX, ADA, and policies related to student rights Proficiency in educational and office technology, including Microsoft Office Suite, Google Workspace, and student information systems (e.g., SIS, CRM tools) Understanding of the Virginia Community College System transfer processes and pathways, including the use of resources such as Transfer Virginia, the Virginia Education Wizard, and guaranteed admission agreements
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | As needed
Posting Detail Information
Posting Number | CLS_4180P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 12/04/2025
Job Close Date | 12/19/2025
Open Until Filled |
Agency Website | https://www.nr.edu/jobs/
Contact Name | Stacie Whitlock
Email | swhitlock@nr.edu
Phone Number | 540-674-3635
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/91118
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 12/04/2025
Job Close Date | 12/19/2025
Open Until Filled |
Agency Website | https://www.nr.edu/jobs/
Contact Name | Stacie Whitlock
Email | swhitlock@nr.edu
Phone Number | 540-674-3635
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information |
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/91118
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Alternative Hiring Process Letter
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