Cleveland State University
TRIO Assistant Academic Coach
🇺🇸
Cleveland, OH
🕑
Full-Time
💰
TBD
💻
Other
🗓️
June 25th, 2026
Edtech.com's Summary
Cleveland State University is hiring a TRIO Assistant Academic Coach. The role involves ensuring student access to programs and services, supporting students to overcome barriers to enrollment and progression, and maintaining a caseload to encourage educational goal achievement through self-assessment and connection to resources. The position also assists in developing recruitment and engagement programming and implements strategies related to Student Excellence.
Highlights
- Manage a student caseload to support progress toward graduation through self-assessment and resource connection.
- Develop and coordinate recruiting, outreach, and engagement programming.
- Implement strategies that promote Student Excellence.
- Possess a bachelor's degree in student personnel services, adult learning & development, counseling, guidance, education, or a related field; master's degree preferred.
- Have experience in advising, mentoring, tutoring, student programming, student services, and recruitment efforts.
- Use early alert/advising systems powered by predictive analytics.
- Knowledgeable in student development theories, education policies, and software systems with social networking communication skills.
- Proficient in Microsoft Office Suite: Word, Excel, Access, Outlook, Teams, and PowerPoint.
- Strong communication, problem-solving, organizational, and interpersonal skills with a customer-focused approach.
- Work a full-time schedule, typically Monday through Friday from 8:00 AM to 5:00 PM, with occasional evenings or weekends as required.
TRIO Assistant Academic Coach Full Description
TRIO Assistant Academic Coach
Posting Details
Business Title | TRIO Assistant Academic Coach
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Trio
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college, preferably in the field of student personnel services, adult learning & development, counseling, guidance, education, or a related field of study.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs) | Working knowledge of student development, education policies, and trends. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703890S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 08/31/2030
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 06/24/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 07/01/2026
Tentative Start Date |
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Trio
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college, preferably in the field of student personnel services, adult learning & development, counseling, guidance, education, or a related field of study.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting. Experience working with student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs) | Working knowledge of student development, education policies, and trends. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703890S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 08/31/2030
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 06/24/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 07/01/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have a Bachelor's degree?
- Yes
- No
- No Response
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Application
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