Cleveland State University
TRIO Assistant Academic Coach
🇺🇸 Cleveland, OH
🕑 Full-Time
💰 TBD
💻 Academic Advising
🗓️ September 22nd, 2025
Edtech.com's Summary
- Maintain a student caseload encouraging achievement through self-assessment, reflection, and connection to campus and community resources.
- Assist in developing and coordinating recruiting, outreach, and engagement programs.
- Implement strategies related to Student Excellence.
- Bachelor's degree from an accredited university or college required; experience in advising, mentoring, tutoring, or student services preferred.
- Master's degree preferred, especially in student personnel, adult learning, counseling, education, or related fields.
- Experience working with diverse student populations and recruitment efforts is preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, PowerPoint) and knowledge of integrated software systems.
- Strong written and verbal communication, public speaking, problem-solving, and organizational skills.
- Ability to work evenings and weekends as required.
- Full-time position with a 40-hour workweek, typically Monday-Friday, 8:00 am - 5:00 pm.
TRIO Assistant Academic Coach Full Description
Posting Category |
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Trio
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with a diverse student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs) | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703694S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting |
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically Monday-Friday, usually 8:00 am- 5:00 pm.
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 09/17/2025
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 09/24/2025
Tentative Start Date |
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have a Bachelor’s degree from an accredited university or college?
- Yes
- No
- * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
- Yes
- No
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- Resume
- Cover Letter/Letter of Application
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