Central Virginia Community College
TRIO SSS Navigator Retention Specialist
🇺🇸 Lynchburg, VA
🕑 Full-Time
💰 $56K - $62K
💻 Other
🗓️ November 14th, 2025
Edtech.com's Summary
Central Virginia Community College is hiring a TRIO SSS Navigator Retention Specialist. This role involves serving as the primary contact for prospective and new students in the TRIO program, guiding them through admission, financial aid, enrollment, and academic planning to increase retention and graduation rates. The specialist collaborates with faculty and staff, supports outreach efforts, refers students to appropriate services, and assists with reporting to the U.S. Department of Education.
Highlights
- Primary contact for prospective and new TRIO program students.
- Guides students in college readiness, curriculum selection, and academic goals.
- Collaborates closely with academic divisions, faculty, and student services personnel.
- Refers students to college personnel or community social service agencies as needed.
- Supports outreach efforts and promotes college visibility within internal and community constituencies.
- Assists with the Annual Performance Report for the U.S. Department of Education.
- Proficient in Microsoft Office, Zoom, Teams, and other communication platforms.
- Experience working with diverse populations, including low-income, first-generation, and students with disabilities.
- Strong organizational, interpersonal, and written communication skills; manages large caseload and maintains participant databases.
- Master's degree and higher education advising experience preferred.
- Full-time position with salary range of $56,000 to $62,000; contingent upon grant funding.
- Minimal travel required; typical schedule Monday through Friday, 8 a.m. to 5 p.m., with variations during peak enrollment.
TRIO SSS Navigator Retention Specialist Full Description
TRIO SSS Navigator Retention Specialist
Please see Special Instructions for more details.
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Posting Details
Posting Summary
Working Title | TRIO SSS Navigator Retention Specialist
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Exempt
Pay Band | 04
Position Number | 292R0067
Agency | Central Virginia Community College
Division | Central Virginia Community College (Div)
Work Location | Lynchburg - 680
Hiring Range | $56 to $62K
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Typically, Monday through Friday, 8 – 5, schedule may vary during peak enrollment periods.
Sensitive Position | No
Job Description
Central Virginia Community College is located in Lynchburg, Virginia, in view of the Blue Ridge Mountains. CVCC is a comprehensive two-year institution of higher education with an enrollment of approximately 5,000 students in occupational/technical programs and university-parallel/college transfer programs.
The goal of the TRIO SSS Navigator is to serve students by providing a high touch, high quality involvement through application for admission, financial aid, enrollment, and their academic and/or personal goals. The Navigator will serve students who are from low-income, first-generation, and/or students with disabilities. The Navigator will support outreach efforts, programs, and services that fulfill the strategic goals of the College’s mission and the objectives set forth by the U.S. Department of Education, which are outlined in the TRIO SSS grant.
Serves as primary point of contact to prospective and new students qualifying for the CVCC TRIO Program through individual and/or group sessions. The TRIO SSS Navigator is responsible for helping increase program participants’ retention and graduation rates. Helps students determine college readiness, guides students into a college curriculum, and determines, with the student, the most appropriate course of study. Works closely with the academic divisions, faculty, and other student services personnel to respond effectively to students’ needs, to intervene in matters relative to the curriculum determinations and changes. Refers students to appropriate college personnel and/or community social service agencies when needed. Promotes the college before internal constituencies to assist with creating program visibility and fostering community relationships. Supports the strategic goal of improving student retention and achievement of educational goals through exemplary student services, expansive programs, and quality instruction.This individual will assist the Director with the Annual Performance Report for the U.S. Department of Education as well as other reporting requirements. This is a full-time position that is contingent upon grant funding.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Ability to use Microsoft Office, Zoom, Teams, and other communication programs, and experience dealing with the public and providing services to a diverse population is required. Experience that exhibits strong organizational skills and demonstrated ability to handle multiple tasks in a stressful environment, and commitment to see projects through to completion. Experience in a helping profession and/or being from a population typically underserved in higher education and/or having overcome obstacles similar to first-generation, low-income, and/or students with disabilities.Strong interpersonal and written communication skills and the ability to correspond with program participants and other campus offices frequently. Ability to manage a large caseload of students and maintain database for recording participant records and participation notes.
Additional Considerations | Master’s degree, experience advising students in a higher education setting.
Experience developing, planning, and facilitating educational workshops.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Minimal
Role Title | Education Support Spec III
Role Code | 29144-SW
FLSA | Exempt
Pay Band | 04
Position Number | 292R0067
Agency | Central Virginia Community College
Division | Central Virginia Community College (Div)
Work Location | Lynchburg - 680
Hiring Range | $56 to $62K
Emergency/Essential Personnel | No
EEO Category | E-Paraprofessional
Full Time or Part Time | Full Time
Does this position have telework options? -Telework options are subject to change based on business needs- |
Does this position have a bilingual or multilingual skill requirement or preference? |
Work Schedule | Typically, Monday through Friday, 8 – 5, schedule may vary during peak enrollment periods.
Sensitive Position | No
Job Description
Central Virginia Community College is located in Lynchburg, Virginia, in view of the Blue Ridge Mountains. CVCC is a comprehensive two-year institution of higher education with an enrollment of approximately 5,000 students in occupational/technical programs and university-parallel/college transfer programs.
The goal of the TRIO SSS Navigator is to serve students by providing a high touch, high quality involvement through application for admission, financial aid, enrollment, and their academic and/or personal goals. The Navigator will serve students who are from low-income, first-generation, and/or students with disabilities. The Navigator will support outreach efforts, programs, and services that fulfill the strategic goals of the College’s mission and the objectives set forth by the U.S. Department of Education, which are outlined in the TRIO SSS grant.
Serves as primary point of contact to prospective and new students qualifying for the CVCC TRIO Program through individual and/or group sessions. The TRIO SSS Navigator is responsible for helping increase program participants’ retention and graduation rates. Helps students determine college readiness, guides students into a college curriculum, and determines, with the student, the most appropriate course of study. Works closely with the academic divisions, faculty, and other student services personnel to respond effectively to students’ needs, to intervene in matters relative to the curriculum determinations and changes. Refers students to appropriate college personnel and/or community social service agencies when needed. Promotes the college before internal constituencies to assist with creating program visibility and fostering community relationships. Supports the strategic goal of improving student retention and achievement of educational goals through exemplary student services, expansive programs, and quality instruction.This individual will assist the Director with the Annual Performance Report for the U.S. Department of Education as well as other reporting requirements. This is a full-time position that is contingent upon grant funding.
Special Assignments | May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications | Ability to use Microsoft Office, Zoom, Teams, and other communication programs, and experience dealing with the public and providing services to a diverse population is required. Experience that exhibits strong organizational skills and demonstrated ability to handle multiple tasks in a stressful environment, and commitment to see projects through to completion. Experience in a helping profession and/or being from a population typically underserved in higher education and/or having overcome obstacles similar to first-generation, low-income, and/or students with disabilities.Strong interpersonal and written communication skills and the ability to correspond with program participants and other campus offices frequently. Ability to manage a large caseload of students and maintain database for recording participant records and participation notes.
Additional Considerations | Master’s degree, experience advising students in a higher education setting.
Experience developing, planning, and facilitating educational workshops.
Operation of a State Vehicle | No
Supervises Employees | No
Required Travel | Minimal
Posting Detail Information
Posting Number | CLS_4152P
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 11/12/2025
Job Close Date | 12/01/2025
Open Until Filled |
Agency Website | Click Here for Agency Website
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/90589
Recruitment Type | General Public - G
Number of Vacancies | 1
Position End Date (if temporary) |
Job Open Date | 11/12/2025
Job Close Date | 12/01/2025
Open Until Filled |
Agency Website | Click Here for Agency Website
Contact Name |
Email |
Phone Number |
Special Instructions to Applicants | In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155
Additional Information
Background Check Statement Disclaimer | The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement | The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement | The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement | VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Quicklink for Posting | https://jobs.vccs.edu/postings/90589
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter/Letter of Application
Optional Documents
- Unofficial Transcripts
- Other Document
- Alternative Hiring Process Letter
- (877) 340-5577
- ats@ssc.vccs.edu
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