Job Description Summary
Organizational Summary Statement:
This position oversees the placement of instructional support, including Undergraduate Course Aides and Academic Peer Mentors, in INFO courses and undergraduate co-curricular support spaces. The position ensures the accuracy of undergraduate student records by managing record updates, including grade changes and duplicate credit monitoring. The position also oversees undergraduate degree clearance processes, coordinating timely review of graduation requirements and working with appropriate campus offices to ensure accurate and efficient processing. Additionally, this role supports recruitment efforts for the INFO undergraduate programs.
Physical Demands: N/A
Licenses/ Certifications: N/A
Minimum Qualifications
Education: Bachelor's degree from an accredited college or university.
Experience: One (1) year of experience in education or academic affairs.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of program management and assessment.
Knowledge of instruction for higher education students.
Skill in the use of Microsoft Office and Google Workspace products.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.
Additional Job Details
Required Application Materials: Resume and Cover Letter
Best Consideration Date: N/A
Posting Close Date: May 7, 2026
Open Until Filled: N/A
Preferences:
• Master's degree in Higher Education Administration, Student Affairs, Business Administration, Information Science, Information Management, or related field
• 1-3 years of experience in an administrative support role within higher education
• Familiarity with the University of Maryland systems and policies
• Experience with data/task management systems such as Airtable or similar platforms
• Experience working with data reporting or workflow automation tools
• Basic knowledge of SQL for querying data and generating reports
• Basic understanding of Python concepts (e.g., ability to read simple scripts and understand data structures)
Job Risks
Not Applicable to This Position
Financial Disclosure Required
Department
INFO-College of Information
Worker Sub-Type
Staff Regular
Salary Range
$60,760 - $72,912
Benefits Summary
For more information on Regular Exempt benefits, select this
link.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment Eligibility
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
Resources
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