Unit Computing Specialist

🇺🇸 Piscataway, NJ

🕑 Full-Time

💰 $62K - $95K

💻 Information Technology

🗓️ November 13th, 2025

ITIL

Edtech.com's Summary

Rutgers University is hiring a Unit Computing Specialist for the Division of Institutional Planning & Operations (IP&O). The specialist provides end-user support, resolves hardware and software issues, sets up and installs computing equipment, maintains help-desk inventory, documents procedures, and may conduct training or assist in policy development, including after-hours on-call support as part of a rotation.

Highlights

Provide end-user support and resolve hardware and software computer problems.
Set up and install workstations, laptops, and peripheral devices.
Maintain help-desk inventory database and document PC-related procedures.
Conduct hands-on training sessions and instructional classes for students and staff.
Assist in developing user procedures, security procedures, and maintain software/documentation libraries.
Participate in after-hours on-call support rotation.
Required knowledge: MS Windows 10, MS Office Suite, computer hardware, and application support.
Minimum qualifications: Two years of combined education/experience with desktop software and operating systems, valid driver's license.
Preferred certifications: MCSA, MCSE, ITIL.
Salary range: $61,835 to $94,607 annually, with a midpoint of $78,221.