Edtech.com's Summary

Indiana University is hiring a University Associate Director of Admissions Systems and Slate Captain (Business Analysis Leader). The role leads University Enrollment Services' team of business analysts and serves as the university's functional expert on Slate, the customer relationship management system behind its admissions work, as IU modernizes admissions technology across undergraduate, graduate, online, and regional campus enrollment. It also redesigns admissions processes and partners with campuses and enrollment leaders to turn their needs into scalable technology solutions.

Highlights

Serve as the enterprise functional lead, or "Slate Captain," for University Enrollment Services, providing strategic and hands-on leadership for Slate and related admissions technologies across undergraduate, graduate, online, and regional campus enrollment.
Configure and maintain Slate, including workflow design and management, communications, permissions, testing, troubleshooting, and ongoing improvements.
Lead and develop a team of Business Analysts supporting enrollment technologies such as ApplyIU, the Common Application, Smart Panda Raptor AI, and the PeopleSoft Student Information System, through direction, workload coordination, and mentoring.
Lead business process redesign and continuous improvement initiatives that use AI, automation, and emerging technologies to improve efficiency, user experience, and student service.
Partner with campuses, enrollment leaders, and vendors to identify needs, recommend solutions, and plan and test system enhancements and integrations.
Manage business analysis projects and resources, including timelines, deliverables, budget recommendations, and personnel actions such as hiring and performance management.
Prepare management reports for senior administration and executive, steering, and advisory committees, and serve on university committees and task forces related to business analysis.
Bachelor's degree in a related field, four years of related experience, and one year of management experience are required, with related education and experience able to substitute for one another.
Preferred qualifications include five years supporting admissions, enrollment management, or CRM operations, plus experience analyzing business processes, gathering requirements, and leading cross-functional projects.
Pay of $90,000 to $100,000 annually for an in-person position at the Bloomington or Indianapolis campus.

University Associate Director of Admissions Systems and Slate Captain (Business Analysis Leader) Full Description

Department

UNIVERSITY ENROLLMENT SERVICES (UA-SES-IUBLA)

Job Summary

At its core, this position serves as IU's Slate Captain, combining deep functional Slate expertise with leadership of a Business Analysis team focused on reimagining, building, and continuously improving IU's admissions technology ecosystem. The role requires broad knowledge of admissions technologies, strong business process redesign and project leadership capabilities, and the ability to translate enrollment needs into effective, scalable technology solutions.

Department Specific Responsibilities

Serves as the enterprise functional lead and "Slate Captain" for UES, providing strategic and hands-on leadership for Slate Customer Relationship Management (CRM) and related admissions technologies supporting undergraduate, graduate, online, and regional campus enrollment operations.
Provides hands-on functional expertise for Slate, including system configuration, workflow design and management, communications, permissions, testing, troubleshooting, operational maintenance, and continuous improvement.
Leads and develops a team of Business Analysts responsible for enrollment technology operations, including ApplyIU, Common Application, Smart Panda Raptor AI, PeopleSoft Student Information System (SIS), and other admissions technologies; provide direction, workload coordination, mentoring, and professional development.
Provides functional leadership across Slate support and enhancement activities, fostering a seamless, efficient, and student-centered admissions technology experience across IU campuses.
Partners with campuses, enrollment leaders, and university stakeholders to understand business needs, redesign processes, identify opportunities for improvement, recommend solutions, and promote effective use of Slate and related technologies.
Leads business process redesign and continuous improvement initiatives that leverage AI, automation, and emerging technologies to improve operational efficiency, user experience, scalability, and student service.
Collaborates with vendors, consultants, and technical teams to plan and execute system enhancements, integrations, implementations, testing, and issue resolution.
Establishes and maintains effective functional practices for system documentation, testing, training, knowledge management, and user support to promote consistent and sustainable use of enrollment technologies.
Provides functional leadership and operational expertise for strategic initiatives related to AI, technology governance, admissions technology planning, and the continued modernization of IU's enrollment technology ecosystem.

General Responsibilities

Provides highest level of operational leadership and coordination of assigned staff members to define business analysis methodologies and standards; provides direction and guidance on high priority business analysis projects/initiatives.
Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase business analysis initiatives.
Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
Manages high level assignments and allocation of technical resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams.
Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
Works collaboratively with other business analysis leaders in recommending standards, best practices, and related policies/procedures.
Conducts research on emerging technologies, services, protocols/processes, and/or standards in support of business analysis efforts; responsible for the implementation of new protocols/procedures to address business needs.
Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees and task forces related to business analysis.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

Education - Required

Bachelor's degree in related field

Work Experience - Required

4 years in related field
1 year of management experience

Work Experience - Preferred

5 years of progressively responsible experience supporting admissions, enrollment management, CRM operations, higher education technology systems, or related business functions
1 year of management experience

Skills - Required

Proficient written and verbal communication skills
Maintains a high degree of professionalism
Demonstrates time management and priority setting skills
Demonstrates a high commitment to quality
Excellent organizational skills
Excellent collaboration and team building skills
Effectively coaches and delivers constructive feedback
Instills commitment to organizational goals
Demonstrates excellent judgment and decision making skills
Effective conflict management skills
Builds and manages effective teams

Skills - Preferred

Experience analyzing business processes, gathering requirements, implementing technology solutions, and supporting complex operational workflows
Experience leading projects, coordinating cross-functional initiatives, and facilitating collaboration among a wide variety of stakeholder groups

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington OR Indianapolis campus

This is an in-person position.

Advertised Salary

$90,000-$100,000 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Job Classification

Career Level: Sr. Operational

FLSA: Exempt

Job Function: General Administration

Job Family: Business Analysis

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online.

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University Associate Director of Admissions Systems and Slate Captain (Business Analysis Leader)

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University Associate Director of Admissions Systems and Slate Captain (Business Analysis Leader) Full Description

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