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Fayetteville State University

University Program Specialist

🇺🇸 Fayetteville, NC

🕑 Full-Time

💰 $36K - $46K

💻 Other

🗓️ December 17th, 2025

Edtech.com's Summary

Fayetteville State University is hiring a University Program Specialist. The role involves providing primary administrative support to the Office of the Provost and Senior Vice Chancellor for Academic Affairs, focusing on office coordination, budget and accounting support, and facilitating communication and problem-solving within the division.

Highlights
  • Support Associate Vice Chancellor for Faculty & Academic Affairs and executive leadership.
  • Manage office operations emphasizing budgets, accounting, and administrative processes.
  • Maintain confidentiality and manage sensitive information.
  • Use Microsoft Office applications including Outlook, Word, Excel, and PowerPoint.
  • Bachelor's degree plus one year of related experience required; five to six years preferred in a student services or higher education environment.
  • Experience in executive assistant or lead administrative support roles preferred.
  • Strong customer service, organizational, and communication skills essential.
  • Salary range from $36,381 to $46,157 annually.
  • Position is full-time, not time-limited, in the Academic Affairs department.
  • Responsible for handling a high volume of inquiries and making appropriate referrals.

University Program Specialist Full Description

University Program Specialist
 Position Information 
Position Title:  | University Program Specialist
Working Title:  | University Program Specialist
Position Number:  | 001380
Full-time or Part-time:  | Full Time
Time Limited Position:  | No
Number of Vacancies:  | 1
Department:  | Academic Affairs
Posting Number:  | 0402587
SHRA/EHRA:  | SHRA
Job Category:  | Professional
Hiring Range:  | $36,381.00 -$46,157.00
Overall Position Competency:  | Contributing
Primary Purpose of the Organization:  | The Office of the Provost and Senior Vice Chancellor for Academic Affairs is the top administrative office for the Division of Academic Affairs. The purpose of the office is to provide oversight to all academic programs, services, and activities, including academic degree programs and non-degree course offerings. Fayetteville State University offers 43 undergraduate degrees, 30 master’s degrees, and one doctoral degree through its College of Health, Science and Technology. College of Humanities and Social Sciences, Broadwell College of Business and Economics, College of Education, and Graduate Studies to over 7,100 students, along with continuing education and pre-college programs, and provides many academic support services inclusive of the admissions, registrar, and financial aid functions.

Primary Purpose of the Position:  | This position will be an SHRA administrative staff in the Office of the Provost and Senior Vice Chancellor for Academic Affairs, providing primary support for the Associate Vice Chancellor for Faculty & Academic Affairs, Chief Operations Officer and the Executive Director of Budget and Administrator, and the office overall relative to needs required by the Provost and Senior Vice Chancellor for Academic Affairs. Special emphasis will be on customer service that requires communication, problem-solving, information and records administration, and knowledge of university and division programs and services; work coordination for the supervisor; and office technology applicable to office operations, emphasizing budgets and accounting support.

Minimum Education and Experience Requirements:  | Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Knowledge skills and abilities:  | Strong customer service skills with the ability to work with others as part of a team. Strong management and organizational skills. Ability to successfully complete multiple tasks with established and changing deadlines. Demonstrated knowledge of and experience with administrative support practices and procedures. Demonstrated ability to handle information and documentation that are of a confidential and highly sensitive nature. Commitment to ensuring confidentiality and privacy are recognized and preserved.Proficiency and experience with Microsoft Office applications, including Outlook, MS Word, MS Excel, MS PowerPoint, or comparable software programs. Ability to handle challenging situations with initiative, professionalism, and diplomacy; prioritize and handle concurrent tasks in a timely manner; and use discretion regarding matters of a sensitive and confidential nature. Effective verbal and written communication skills, including proficiency with grammar, punctuation, spelling, and composition.

Preferred Qualifications:  | Bachelor’s degree and 5-6 years of working experience in a student services environment. The degree must be received from an appropriately accredited institution. 5-6 years of working experience in a student services environment. Must have excellent interpersonal skills and abilities to make decisions necessary to handle a high volume of inquiries and make appropriate referrals. Executive assistant or lead administrative support experience.

Special Instructions to Applicants:  |
Notice to Applicants:  | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:  | 01/04/2026
Open Until Filled:  | No
Other Information:  | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement:  | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:  | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link  | https://jobs.uncfsu.edu/postings/28020
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * What is your highest level of education? 
    • High school graduate, diploma or the equivalent
    • Some college credit, no degree 
    • Associate degree 
    • Bachelor’s degree
    • Professional/Graduate degree
  2. * Please describe your budget and office coordination experience.  
    (Open Ended Question)
  3. * Please describe your experience as a lead worker in an administrative/office management setting. 
    (Open Ended Question)
  4. * How many years of experience do you have working in a higher education setting? Please describe. 
    (Open Ended Question)
Optional & Required Documents
Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents
  1. Other Document
  2. Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)
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