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MathWorks

User Experience Researcher

🇺🇸 Hybrid - Natick, MA 🕑 Full-Time 💰 $103K - $158K 💻 Product Development 🗓️ June 17th, 2026
Miro

Edtech.com's Summary

MathWorks is hiring a User Experience Researcher. The role involves selecting appropriate user research methods to address project needs, conducting research to identify user challenges, and analyzing user workflows to influence product strategy. The researcher will advocate for technical users, execute various qualitative and quantitative methods, and collaborate on design documents based on user feedback.

Highlights
  • Identify and apply user research methods like interviews, surveys, usability testing, and card sorting.
  • Analyze user pain points and workflows to inform product direction and strategy.
  • Use research and collaboration tools such as UserZoom, OptimalWorkshop, and Miro.
  • Apply quantitative and qualitative methodologies including formative and evaluative usability studies.
  • Programming proficiency in MATLAB and understanding of MATLAB and Simulink required.
  • Knowledge of basic computer vision principles needed.
  • Compensation ranges from $102,669 to $158,100 annually.
  • Educational requirements: Master's degree with no experience or Bachelor's degree with 3 years of related experience in design, HCI, computer science, or engineering.
  • Position involves working closely with technical users and various teams to incorporate user feedback into design considerations.
  • May telecommute up to 40% of the time.

User Experience Researcher Full Description

User Experience Researcher


Job Summary

Identify which user research methods to use to answer questions about users and design directions based on projects' needs, goals and constraints. Conduct user research, identify user pains, and study user workflows to impact strategy and product direction. Act as an advocate for our technical users. Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting. Help the teams interpret and understand user feedback and provide recommendations for design considerations based on that feedback. Contribute to requirements and collaborate on design documents.

May telecommute up to 40%.

Rate of Pay: $102,669.00 to $158,100.00

Responsibilities

Qualifications

Employer will accept a Master’s degree in in Design, Human Centered Design, Human-Computer Interaction, Computer Science, Engineering [any], or a related field and no experience. 

Alternatively, employer will accept a Bachelor’s in Design, Human Centered Design, Human-Computer Interaction, Computer Science, Engineering [any], or a related field and 3 years of experience in the job offered or in a User Experience Researcher-related occupation. 

Position requires demonstratable experience with each the following:

  1. Research and collaboration tools including UserZoom, OptimalWorkshop, and Miro.
  2. Applying quantitative and qualitative research methodologies including formative and evaluative suability studies, customer interviews, and surveys.
  3. Programming efficiency in MATLAB and an understanding of MATLAB and Simulink.
  4. Understanding of basic computer vision principles. 
Experience may be gained during graduate program. Will accept any suitable combination of education, training, and/or experience. Multiple positions available.