User Experience Technical Professional

🇺🇸 Norfolk, VA 🕑 Full-Time 💰 $58K 💻 Product Development 🗓️ June 9th, 2026

CCNA Rive

Edtech.com's Summary

Old Dominion University is hiring a User Experience Technical Professional. The role involves providing high-level technical support for the university’s Multi-Function Printers (MFPs) and other converged technologies by handling installation, maintenance, troubleshooting, and monitoring systems such as safety cameras, door access, panic alarms, and emergency phones.

Highlights

Provide technical support for MFPs and converged systems including safety cameras, door access, panic alarms, and emergency phones.
Manage installation, maintenance, troubleshooting, and monitoring of devices and systems.
Utilize knowledge of IP-based Multi-Function devices and networking protocols.
Work with systems administration and electronics repair skills.
Experience with print management software like Pharos or PaperCut is preferred.
Must have a valid driver’s license with an insurable driving record.
Previous experience with client/server environments, PC applications, and operating systems.
On-call responsibilities and support for football season including Saturday and evening hours with compensation.
Requires passing a fingerprint-based criminal history check; the position is designated as sensitive and essential personnel.
Starting salary begins at $57,733 and is commensurate with education and experience.