UTS -Temporary Concur Support Desk Associate (remote) at UNC Chapel Hill

🇺🇸 Remote - US

🕑 Temporary

💰 $20 per Hour

💻 Customer Support

🗓️ November 13th, 2025

Edtech.com's Summary

UNC Chapel Hill is hiring a UTS - Temporary Concur Support Desk Associate. This role serves as the central campus resource for the Concur Request & Expense System, providing expert guidance on travel expense reconciliation and ensuring compliance with university travel and expense policies. The associate delivers customer support, conducts training sessions, and resolves complex travel expense issues to facilitate accurate and timely reimbursement processing.

Highlights

Provide expert assistance and support for the Concur Request & Expense System.
Respond to inquiries via phone, email, and support tickets regarding travel expenses.
Coordinate training and support sessions using Zoom or Teams.
Ensure compliance with university, state, and federal travel and expense policies through education and guidance.
Validate accuracy of travel authorizations, advances, and expense reports.
Assist campus users in preparing and reviewing expense reports and resolving complex reconciliation issues.
Preferred experience with Concur Travel Software and SAP Concur.
Minimum of 2-3 years of customer service experience in an administrative setting.
Full-time temporary position with a proposed start date of January 5, 2026.
Compensation set at $20 per hour for up to 11 months.