UTS - Temporary HR Service Specialist at NC State

🇺🇸 Raleigh, NC 🕑 Temporary 💰 $22 per Hour 💻 Human Resources 🗓️ March 1st, 2026

Edtech.com's Summary

NC State University is hiring a UTS - Temporary HR Service Specialist. This role delivers front-line customer service to employees, faculty, and external customers by assisting with Form I-9 completion and managing inquiries via multiple channels. The Specialist uses the electronic I-9 system, reviews identification documents, and supports broader HR operations as needed, requiring daily onsite work during regular business hours.

Highlights

Provide front-line customer service to university employees, faculty, and external customers.
Assist newly hired employees with accurate completion of Form I-9 using the I-9 Guardian system.
Manage customer inquiries via in-person, phone, email, and the HRNow platform simultaneously.
Use technical systems including I-9 Guardian by LawLogix, HRNow (ServiceNow), and PeopleSoft HRIS.
Work schedule is Monday through Friday, 8:00 AM to 5:00 PM; remote or hybrid work is not available.
Requires a high school diploma or equivalency plus one year of experience in customer service, administrative, or HR support roles, or equivalent combination of education and experience.
Strong customer service, communication, multitasking, and technical aptitude skills are essential.
Preferred experience includes completing, auditing, and correcting I-9 forms and prior use of I-9 Guardian and ServiceNow HR portal.
Hourly pay rate is $22.00.
Position is temporary but ongoing, with eligibility for health insurance and other NC State University employee perks.