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edtech.com
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MathWorks

UX Researcher - Engineering Development Group

🇺🇸 Natick, MA

🕑 Full-Time

💰 TBD

💻 Research

🗓️ September 10th, 2025

Miro Python

Edtech.com's Summary

MathWorks is hiring a UX Researcher for their Engineering Development Group (EDG). The role involves conducting user research, collaborating on UX projects, and providing technical support to customers while developing leadership and technical skills through mentoring and hands-on experience with MathWorks products.

Highlights
  • Contribute to impactful UX Research projects across development teams.
  • Conduct user research using methods such as interviews, surveys, usability testing, and card sorting.
  • Provide technical support for MATLAB, Simulink, and other MathWorks products.
  • Develop technical skills and specialize in MathWorks product domains.
  • Lead and mentor peers, and initiate process improvement projects.
  • Experience with research and collaboration tools like UserZoom, OptimalWorkshop, Morae, and Miro.
  • Proficient in various quantitative and qualitative research methodologies.
  • Programming knowledge in languages such as MATLAB, R, Python, C++, Java, or JavaScript.
  • Minimum qualifications include a bachelor's degree plus three years of experience or advanced degrees.
  • Preferred candidates hold a master's or Ph.D. in STEM with HCI, Design, or related specializations.

UX Researcher - Engineering Development Group Full Description

UX Researcher - Engineering Development Group


Job Summary
The Engineering Development Group (EDG) is a key leadership development program in MathWorks, enabling candidates from a variety of technical backgrounds to develop and demonstrate their skills for a successful and rewarding career. 

As a team member in EDG with a focus on UX Research, you will enhance your leadership and technical skills, and work on projects with the MathWorks UX Research team. You will gain experience with MathWorks products and user workflows through direct interactions with customers. You will receive mentoring and coaching to transition into a UX Researcher role within the MathWorks UX organization. UX Researchers at MathWorks lead projects through the full development process, from understanding our users and their needs, to testing concepts and prototypes, through launch and monitoring solutions in the market.

Responsibilities
As a team member in EDG with a focus on UX Research, you will be part of a diverse and inclusive team, contribute to meaningful UX projects and provide technical support assistance to customers. This unique blend of work is designed to provide an opportunity for continuous learning and technical development to prepare you for future success. More specifically, you will: 
  • Contribute to high impact UX Research projects with teams across Development organizations to strengthen your technical and professional skills and help advance your career.  
  • Conduct user research, identify user pains, and study user workflows to impact strategy and product direction. 
  • Execute a variety of qualitative and quantitative research methods such as, but not limited to, user interviews, surveys, usability testing, and card sorting . 
  • Provide technical support to MathWorks customers for highly complex technical issues in MATLAB, Simulink, and our entire suite of products.  
  • Specialize and develop technical skills in your domain and MathWorks product suite.  
  • Develop and demonstrate leadership skills through opportunities to coach and mentor others, and initiate and lead process improvement projects. 

Minimum Qualifications
  • A bachelor's degree and 3 years of professional work experience (or a master's degree, or equivalent experience) is required.

Additional Qualifications
  • Master’s degree or Ph.D. in a STEM discipline with HCI, Design, or similar specialization 
  • Experience with relevant research and collaboration tools (e.g., UserZoom, OptimalWorkshop, Morae, Miro)  
  • Experience with a variety of quantitative and qualitative research methodologies  
  • Programming experience in any programming language (MATLAB, R, Python, C++, Java, JS, etc.) 

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