University of South Carolina is hiring a VA/TA Benefits Coordinator to serve as a School Certifying Official who coordinates veterans benefits and DoD Tuition Assistance for student veterans. The coordinator processes benefits in a timely, compliant, and accurate way and provides customer service that improves the veteran student experience and supports time to degree. The role reports to the Veteran Benefits Director in the Office of Veterans & Military Service.
Highlights
Process veterans benefits in Enrollment Manager, the Academic Institution Portal, and Banner in line with VA regulations, DoD rules, and university policy
Train new employees on benefits processing and keep training materials current
Provide email, phone, and in-office support and assist with benefits orientations during new student orientation
Conduct internal quality checks and prepare files for internal and external audits
Improve benefits processing and customer service across all stages of enrollment
Support the Veteran Benefits Director with student communications, daily operations, and special projects, including the DoD MOU
Hold a bachelor's degree in a job-related field and 1+ years of related experience, with equivalent combinations accepted
Bring basic office computer skills and strong oral and written communication, with military or student veteran experience preferred
Work Monday through Friday, 8:30am to 5:00pm, with flexibility to meet department needs
Market salary range of $45,181-$65,512 for this full-time, 12-month position
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by November 14, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance
Retirement Programs
Paid Tuition
Dependent Scholarships
Annual Leave
Sick Leave
13 Paid Holidays (including an extended December holiday)
Paid Parental Leave
Professional Development Opportunities
Click here to learn more about why you should work at USC.
Posting Details
Posting Summary
Logo | Posting Number | STA00738PO26 Job Family | Enrollment Management Job Function | Student Services USC Market Title | Student Services Program Coordinator Link to USC Market Title | https://uscjobs.sc.edu/titles/132675 Job Level | P1 - Professional Business Title (Internal Title) | VA/TA Benefits Coordinator Campus | Columbia Work County | Richland College/Division | Division of Academic Affairs and Provost Department | PROV Office of Veterans & Military Service State Pay Range | G07 USC Market Range | MRD - $45,181 $55,347 $65,512 Anticipated Hiring Range | Commensurate with qualifications Location of Vacancy | Columbia, SC Part/Full Time | Full Time Hours per Week | 37.5 Work Schedule | Monday through Friday, 8:30am until 5:00pm. Must be willing to work a flexible schedule to meet the needs of the department. Basis | 12 months Job Search Category | Administrative
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | The VA/TA Benefits Coordinator serves as a School Certifying Official and coordinates the processing of veterans benefits and DoD Tuition Assistance for student veterans in the USC Columbia campus. The person in the position will strive to process benefits in a timely, compliant, and accurate manner and provide excellent customer service with the goal of both improving the veteran student experience and supporting student’s time to degree goals. This position reports to the Veteran Benefits Director. Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Required Certification, Licensure/Other Credentials | Preferred Qualifications | Military experience; experience in working with Student Veterans in a higher education setting. Knowledge/Skills/Abilities | Basic office computer skills, and exceptional oral and written communication abilities.
Job Duties
Job Duty | Benefits Processing and Customer Service
Processes veterans benefits in Enrollment Manager, Academic Instiution Portal, and the Banner student information system in accordance with all VA regulatory standards, DoD regulations, and university policy and completed in a timely, professional manner. Provides benefits processing training to new employees and works with the Veteran Benefits Director in maintaining up-to-date employee training materials. Provides email, phone and in-office customer service support and assists with benefits orientations during new student orientation events. Essential Function | Yes Percentage of Time | 40Job Duty | Data Quality Assurance
Assists the Veteran Benefits Manager in conducting internal quality checks to ensure the accuracy of the processing of veteran’s benefits. Assist with the preparation of files and cases during quality checks and internal/external audits. Essential Function | Yes Percentage of Time | 40Job Duty | Process Improvement
Assist the Veteran Benefits Director with streamlining and improving benefits processing through all stages of enrollment and improve customer service. Essential Function | Yes Percentage of Time | 10Job Duty | Other Duties as Assigned
Supports the Veteran Benefits Director in communicating with students; carrying out dayto- day operations; and implementing special projects. Assist with maintain DoD/DoW MOU. Essential Function | Yes Percentage of Time | 10
Position Attributes Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1 Desired Start Date | 11/01/2026 Job Open Date | 09/30/2026 Job Close Date | 11/14/2026 Open Until Filled | No Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by November 14, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities Click here to learn more about why you should work at USC. Quicklink for Posting | https://uscjobs.sc.edu/postings/213976 EEO Statement | The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Do you have at least a Bachelor's degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
Yes
No
Applicant Documents
Required Documents
Cover Letter
Resume
List of References and Contact Information
Optional Documents
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