Veteran's Affairs Specialist

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Veteran's Affairs Specialist

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Please see Special Instructions for more details.

Applicant must attach a cover letter and resume.

Posting Information

 Posting Information 

Posting Number  | 2027028
Posting/Functional Title  | Veteran's Affairs Specialist
University Pay Plan Title  | Veteran's Affairs Specialist
Location  | San Marcos
Department  | Office of the University Registrar
Recruitment Type  | Open Recruiting
Job Type  | Full-Time
Funding Source  | Permanent
Monthly Salary  | $3,175.83
Job Category  | Non-Exempt
Required Qualifications: Applicants must specifically address how they meet these required qualifications to meet the requirements of the position.  | Bachelor’s Degree Minimum of two years of experience in an office environment at an institution of higher education. Demonstrated ability to interpret, apply, and explain policies, procedures, and regulations. Experience maintaining confidential and sensitive student records in compliance with FERPA and other applicable regulations. Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines. Experience utilizing databases and student information systems to research, update, and maintain records. Excellent written and verbal communication skills, including the ability to provide customer service to diverse populations. Proficiency in Microsoft Office Suite, including Excel, Word, Outlook, and Teams. Ability to work independently and exercise sound judgment in resolving routine issues. Demonstrated punctuality and excellent attendance.
Preferred Qualifications  | Minimum of two years of experience processing VA educational benefits (Chapters 30, 31, 33, 35, 1606, etc.). Experience serving as a School Certifying Official (SCO) with the U.S. Department of Veterans Affairs. Working knowledge of VA-ONCE, Enrollment Manager, or other VA certification systems. Knowledge of federal and state regulations governing veterans’ educational benefits. Basic understanding of TXST administrative software including BDMS, LOGI, Banner, Degree Works, and various NET applications. Experience working in a Registrar’s Office at a 4-year, state-funded institution. Experience evaluating degree requirements and academic records for benefit eligibility. Willingness to occasionally work outside normal business hours. Experience working with military-affiliated students, veterans, and dependents.
Job Description  | As the Veteran’s Affairs Specialist, you will determine which courses are certifiable using degree plans, transcripts, etc. Certify tuition adjustments and coursework for payment. Audit VA student files, certifications, and corrections for accuracy and documentation. Advise/counsel veterans on application process for VA educational benefits. Assist with determining eligibility and processing Hazlewood and Department of Veteran’s Affairs benefits.
Job Duties  | Review and code information sheets. Determine which courses are certified using degree outlines, deficiency plans, transcripts, etc. Certify coursework for payment. Report changes in coursework/payment. Notify students of problems in a timely manner so that administrative changes can be made before deadlines. Audit VA student files, certifications, and corrections for accuracy/documentation. Calculate prior credit for transfer course work to accurately reflect students’ academic progress. Oversee and assist with filing and tracking VA student electronic files. Advise/counsel veterans on application process for VA Educational Benefits. Assist with determining eligibility and processing Hazlewood and Chapter 31 benefits. Assist customers on phone and in person in a courteous and helpful manner. Establish and maintain federal and state training requirements as a school certifying official.
Additional Information to Applicants  | Applicant must attach a cover letter and resume.
Job Open Date  | 09/22/2026
Job Close Date (posting closes at midnight)  |
Open Until Filled  | Yes
Normal Work Days  | Monday, Tuesday, Wednesday, Thursday, Friday
Normal Work Hours Start  | 8:00AM
Normal Work Hours End  | 5:00PM
Posting Notices  |
Legal and Required Notices  | Texas State University is committed to a policy of non-discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in employment, educational programs, and activities and admissions.

Employment with Texas State University is contingent upon the outcome of record checks and verifications including, but not limited to, criminal history, driving records, education records, employment verifications, reference checks, and employment eligibility verifications.

In accordance with federal law, all new employees must complete the Form I-9 and provide acceptable documentation verifying their identity and authorization to work in the United States. Texas State University participates in E-Verify, and employment is contingent upon the successful verification of work authorization. Employees are required to maintain valid work authorization to satisfy the conditions of Form I9 at all times during their employment and the university makes no implicit or explicit promises to financially support visa or permanent residency applications.
Why Choose Texas State University?  | Join the Texas State Bobcat team and experience a career that offers more than just a job—it’s a path to a brighter future. As a Texas State employee, you’ll enjoy:

Exceptional Benefits: Comprehensive health insurance with 100% premium coverage for employees and 50% for dependents, starting on your first day.
Generous Time Off: Enjoy vacation, holidays, sick leave, and more to maintain a healthy work-life balance.
Wellness and Balance: Access a FREE wellness program, plus mother and family-friendly resources to support your personal well-being.
Professional Growth: Explore a wide range of training, development courses, certifications, and educational support programs.
Welcoming Campus: Become part of a vibrant Bobcat community with numerous social and professional networks. Tuition Benefits: Take advantage of tuition support for yourself and for your dependent children, making higher education more accessible for your family.
Retirement Security: Secure your future with TRS pension, retirement plans, and voluntary savings options with strong employer contributions.

At Texas State University, you’re not just an employee—you’re a valued member of a thriving and beautiful campus community. Start your journey with us today. https://www.hr.txst.edu/benefits.html
Quick Link  | https://jobs.hr.txstate.edu/postings/58443

Applicant Document

Supplemental Questions

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Office of Human Resources
 231 N. Guadalupe St.
 San Marcos, Texas 78666

 Phone: 512.245.2557
 Fax: 512.245.1942
 Email: [email protected]

Monday through Friday
8 a.m. to 5 p.m.

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