Edtech.com's Summary

Virginia Community Colleges is hiring a Workforce Development Operations Support Specialist at Piedmont Virginia Community College to provide administrative, logistical, registration, and systems support for its Workforce Development programs. The Specialist ensures efficient day-to-day operations, accurate data management, and compliance with institutional and funding requirements, serving as the primary functional resource for the Workforce Enterprise System (WES). The role also supports student registration, course setup, and reporting for open-enrollment and corporate training.

Highlights:

Provide administrative, logistical, registration, data, and systems support for Workforce Development programs
Serve as primary functional resource for the Workforce Enterprise System (WES)
Support student registration and funding, course and class setup, and data integrity
Ensure accurate reporting and compliance with institutional, state, and funding requirements
Serve as primary operational liaison with Marketing and Communications for program materials
Support open-enrollment and contract and corporate training operations
Hiring Range: $50,000-$55,000; full-time, in-person for students and staff at college and community locations

Workforce Development Operations Support Specialist Full Description

The Workforce Development Operations Support Specialist provides administrative, logistical, registration, data, and systems support for Piedmont Virginia Community College's Workforce Development programs, ensuring efficient day-to-day operations, accurate data management, high-quality student service, and compliance with institutional, state, and funding requirements. The Specialist serves as a senior operational resource for student registration and funding, course and class setup, WES administration, data integrity, and reporting, supporting open-enrollment and contract and corporate training.

The Specialist is Workforce Development's primary functional resource for the Workforce Enterprise System (WES) and primary operational liaison with Marketing and Communications for ensuring that program, course, schedule, and registration information presented on the college website is accurate, current, and aligned with approved Workforce Development offerings.

Duties and Responsibilities

Assists with enrollment of students into Workforce Development programs, guiding prospective students through enrollment and funding processes
Supports registration of students for classes and processes transfers, refunds, cancellations, payments, and other enrollment transactions
Serves as an escalation resource for complex registration, funding, payment, and eligibility issues
Enters and validates course grades, credentials, completion information, and other required student records
Documents enrollments, progress, and payments for FastForward, G3, FANTIC, and other funding programs
Creates, clones, modifies, maintains, validates, and troubleshoots courses, classes, schedules, and related information in WES
Produces and validates operational data and reports related to enrollment, fill rates, registration, completion, and credentials

Required Qualifications

Knowledge of the role of workforce development within the college community and the services provided
Knowledge of enrollment processes and workflows
Excellent oral and written communication skills, collaborative problem-solving skills, and organizational skills
Proficiency in Microsoft Office, including Word, Excel, and PowerPoint

Let me find your next job.

Thanks - you're signed up.

Workforce Development Operations Support Specialist

Edtech.com's Summary

Workforce Development Operations Support Specialist Full Description

Associate Director of Development

Senior Admissions Counselor

Coordinator, Visa Operations & Enrollment

Associate Director of Admissions

Enrollment Services Specialist