Senior Product Manager, Platform Services

Recruiting Job Placement
We are thrilled to announce Handshake’s $200M Series F funding round. At Handshake, we believe that a career opportunity shouldn’t be determined by who you know or what you’ve done. It’s about what you can - and will - do. Your future, not your past. Our Series F fundraise and new valuation of $3.5B will fuel our next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

Handshake is the #1 place to launch a career with no connections, experience, or luck required. Handshake’s community includes 20 million students and young alumni around the world from 1,400 educational institutions, including four-year colleges, community colleges, boot camps, and 290+ minority-serving institutions. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, nonprofits, and even sports teams like the LA Dodgers. Handshake is headquartered in San Francisco with offices in Denver, New York, and London and teammates working globally.

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply. 

If you are not sure that you’re 100% qualified, but up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.

Your Impact 
As a Senior Product Manager on the Platform Services team, you’ll play a pivotal role in the evolution of Handshake’s product experiences—and be responsible for building systems and platform capabilities that empower Students, Employers, and Education partners across our marketplace at scale for years to come. 

Handshake has made impressive strides in becoming the market leader in college jobs, recruiting events, and employer outreach—and we’re just getting started. We expect significant growth, and as such are investing heavily to create a platform that supports it. That’s where you come in. In close partnership with the Platform Engineering team, you’ll build and execute on a strategy to create and scale best-in-class experiences across Handshake’s three-sided marketplace. This will include key aspects of our platform like messaging (how all three sides of our marketplace communicate with one another) and notifications (how we engage and re-engage with users). 

You’ll be part of a close-knit cross-functional team, partnering deeply with the engineering leaders and product partners across the business, as well as product marketing, support, sales and customer success—together building a truly game-changing SaaS platform. At the same time, you’ll make a positive societal impact, creating experiences that progress Handshake toward our mission of democratizing opportunity. 

Your Role 
As a senior product manager, you’ll plan and deliver a roadmap to:  
  • Drive marketplace value: continually strive to identify and optimize key points of value creation across all three sides of the network.
  • Plan for scale: evaluate critical parts of the product in service of Handshake’s continued growth from our consumer and enterprise customers.
  • Expand and innovate: build a product offering that transforms the recruiting process and provides ever increasing value to our customers. 

You’ll own the lifecycle end-to-end for your product areas, including:
  • Product development process: Leading a high performing cross-functional team, partnering with engineering and design partners from research and roadmap planning to sprint-level delivery 
  • Launch and adoption: Partner closely on go-to-market and implementation, working with marketing, sales and customer success. You never hesitate to roll up your sleeves and tackle something hands-on. It’s never someone else’s problem. You’ll run beta programs and pilots to maximize learning and minimize code investment, getting close to the customer and the details through the process. 
  • Cross-Handshake partnership: Work with stakeholders across the education, employer, and student teams to drive value for our partners as we innovate quickly
  • Goals, metrics and tracking: Create a robust and clear thread of data from strategy through development through in-market iteration.

Your Experience
  • Strong foundation in roadmap development and releasing products for complex, multifaceted marketplace businesses or SaaS platforms.
  • 5+ years partnering with engineering teams to ship code. Ideally in a many-stakeholder environment with dependencies and collaboration. 
  • New feature development. You have experience building successful products or features from 0 to 1, ideally in the context of an existing product or platform. You’ve been a successful cross-functional leader, with an authentic approach to collaboration and point of view on what makes an effective product development process. 
  • Focused on the customer. You’ve developed compelling products by diving deep into the world of the user, understanding their goals, motivations, words, and actions relating to the problems we solve. You listen and explore, and are able to guide research and customer conversations to yield truly applicable findings. You can separate the needs of the customer and the user and serve both parties.  
  • Communicative. You can effectively communicate with various stakeholder groups, with a strong capacity to deliver complex information simply to multiple audiences.
  • Applying data. You are confident using data, with judgment of how and where to dive deep, as well as appreciating the limitations of data in decision making. You know how to identify the minimum data needed to make decisions. You’ve partnered with data scientists for complex investigations, while also pulling data yourself and setting up dashboards for ongoing tracking. 
  • Ruthless prioritization. You’re confident making complex tradeoffs and educating all stakeholders on those tradeoffs through the process. You can point to countless times where you haven’t shipped what people have asked for, and yet created high satisfaction for the product. 
  • Mission-aligned. You have a true passion for and commitment to Handshake’s mission. You show up each day to help schools serve all students no matter who they are or where they come from to find and build a meaningful career.

Bonus Areas of Expertise
  • Development of enterprise products that connect to a marketplace
  • Strong understanding of the Higher Education landscape and university operations
  • Background in EdTech, higher ed, HR and/or recruiting
  • Technical fluency, either as an engineer or having built complex products with engineers
  • Experience owning product for a platform or services team of a scaling business.

Compensation Range
$150,000-$180,000, dependent on level and location

Benefits
  • Stock: Ownership in a fast-growing company.
  • 401k: We care about your ability to save for your future.
  • Family Focus: Parental leave and flexibility for families.
  • Time Off: Flexible vacation policy to encourage people to get out and see the world.
  • Healthcare: World-class medical, dental, and vision policies.
  • Goodies: Whatever hardware and software you need to get the job done.
  • Team Fun: Regularly scheduled events, sports, game nights, book clubs.
  • Learning: Learning & Development opportunities for you to grow your skills and career.
  • Great team: Working with fun, hardworking, nice people who are committed to making a difference!
  • ...And much more!

We value diversity of all kinds, and are committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and welcome people of all different backgrounds, experiences, abilities and perspectives.
 
For cash compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
Benefits:
At Handshake, we'll give you the tools to feel healthy, happy and secure.

  • Stock: Ownership in a fast-growing company.
  • Hub-Based Remote Work: Handshakers can enjoy the flexibility of remote work whilst ensuring in-person collaboration, and team experiences remain possible.
  • Financial Management with Origin: We provide you with a professional financial planner via Origin to gain a better understanding of making the most of your compensation, equity, benefits, and perks.
  • Paid Parental Leave: All new parents at Handshake (both birth and non-birth giving) are encouraged to take time to focus on their growing family and are eligible for paid family leave. US Handshakers are provided up to 16 weeks of paid family leave for birth-giving parents and 10 weeks for non-birth-giving parents.
  • Mental Health Assistance: We are here to support you in every step of your mental health journey; our benefits include Employee Assistance Programs that offer counseling support for those eligible. 
  • Home Office Stipend: Handshake offers $500/£360 for you to spend on setting up a productive and comfortable workspace at home.
  • Learning: Learning & Development opportunities and an annual $2,000/£1,500 stipend for you to grow your skills and career.
  • Team Bonding: Regularly scheduled virtual company-wide and team events! Once it’s safe, we’ll provide meaningful connection points throughout the year for Handshakers to build community and meet teammates in person.
  • Great team: Working with fun, hardworking, nice people who are committed to making a difference!

(US Handshakers) 
  • 401k: We care about your ability to save for your future. Launching Spring 2022, Handshake will offer a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • Healthcare: World-class medical, dental, and vision policies including LGTBQ+ Coverage.
  • 2022 Time Off: All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. We also offer 8 standardized holidays, 2 additional days of flexible holiday time off, and 2 one-week periods of Collective Time Off (7/4-7/8/2022) and (12/26-12/30/2022).

(UK Handshakers) 
  • Pension: Handshake matches 3% of your salary towards your pension scheme. 
  • Healthcare: Handshake's comprehensive healthcare policy covers 100% of employee premiums & 100% of dependent premiums for medical, dental, and vision benefits.
  • 2022 Time Off: Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.

Benefits above apply to employees in full-time positions.
Looking for more? Explore our comprehensive US benefits at joinhandshake.com/careers.
Handshake logo

Location: Multiple - Remote
Employer: Handshake

Apply Now