Wolfram
Academic Account Manager
🇺🇸 Hybrid - Champaign, IL
🕑 Full-Time
💰 $75K - $80K
💻 Customer Success
🗓️ August 14th, 2025
Edtech.com's Summary
Wolfram is hiring an Academic Account Manager to work within the US/Canada four-year university market. This role manages a set territory to maintain and grow revenue from established customer contracts, increase usage, improve funding models, and respond to customer inquiries while building strong relationships with faculty and staff.
Highlights
- Maintain and grow sales within a designated university territory by negotiating contracts and expanding technology use.
- Manage and update SugarCRM sales pipeline and provide accurate sales forecasts.
- Conduct sales-driven meetings with faculty, IT staff, and decision-makers to drive revenue growth.
- Respond to customer leads and incorporate Wolfram technology into academic courses and research projects.
- Serve as the primary liaison for faculty and staff inquiries within assigned organizations.
- Required qualifications include a bachelor's degree in computer science, engineering, math, physics, or related technical field and strong communication and analytical skills.
- Experience with academia or direct sales is preferred.
- Proficiency or aptitude to learn required software and ability to work independently and with a team are essential.
- Compensation for US-based candidates includes a base salary up to $40,000 with on-target earnings of $75,000–$80,000 including bonuses and commissions.
- Benefits include medical, vision, dental insurance, life insurance, PTO, 401(k) with employer matching, tuition reimbursement, and disability coverage.
Academic Account Manager Full Description
Academic Account Manager
Wolfram, creator of Mathematica, Wolfram|Alpha and Wolfram Language, is seeking a highly motivated Account Manager to join the Academic Sales team. The company is looking for a motivated individual with strong interpersonal, verbal and written communication skills to work with large customers and partners within the US/Canada four-year university space. The Account Manager is in charge of maintaining and growing revenue associated with established customer contracts. There is a set territory and book of business. Revenue is the main focus of the role, but the Account Manager is in charge of increasing usage, improving funding models and responding to customer inquiries.
This is a career in which you can have it all—fulfillment, the challenge of needing to think creatively and the ability to make money based on the amount and quality of work you put in. You will join a successful sales organization and inherit a territory with a longstanding customer base to grow as well as an unlimited number of new opportunities to foster. We are pioneers in computational science and technical innovation, and we pursue a long-term vision to research and develop the tools to make computation an ever-more potent force in today’s and tomorrow’s world.
A clear employment verification and education verification will be required for this role.
Responsibilities
- Maintaining and growing sales within the territory of universities by
- Serving as the primary contract negotiation point-of-contact to expand existing contracts
- Maintaining the SugarCRM pipeline of opportunities and closing sales
- Providing accurate forecasting information on expected sales to sales management
- Expanding the existing technology list on current contracts and growing contracts to add more technology, training and technical services
- When visiting organizations, setting up sales-driven meetings with faculty as well as IT/purchasers and decision-makers (e.g. chairs, deans) to drive revenue forward
- Growing usage and relationships with named organizations and faculty/staff within those organizations by
- Responding to customer leads and inquiries from these organizations
- Working with faculty/researchers to incorporate our technology into their courses and projects
- Traveling to each of these named organizations and providing technical talks and meetings with faculty/staff to build relationships
- Serving as the primary liaison at Wolfram for all inquiries by faculty/staff at the organizations within their territories and ensuring top-quality relationships with timely and quality responses
Qualifications
- Bachelor’s degree in computer science, engineering, math, physics or a related technical or quantitative field
- Excellent interpersonal, verbal and written communication skills
- Strong work ethic and the ability to network
- Analytical and presentation skills
- Strong attention to detail
- Money and success oriented
- Aptitude to learn the software needed to complete daily tasks
- Ability to work independently and with a team
- Experience within academia and/or direct sales is preferred
Location: Champaign, Illinois, or remote
Job Type: Full time (40 hours per week)/Permanent
Reporting to: Academic Sales Manager
Salary (for eligible candidates residing in the United States): For candidates based in the United States, the base salary for this position is expected to be up to $40,000 per year with expected on-target earnings (OTE) of $75,000–$80,000 (including bonuses and commissions). Your exact offer and OTE may vary depending on multiple individualized factors, including job-related knowledge, skills and experience.
Benefits (for eligible candidates residing in the United States): Medical, vision and dental insurance with partial employer contributions; a life insurance policy; an employee assistance program; a generous PTO policy based on years of service; 12 paid holidays per calendar year; a 401(k) plan with employer matching; short-term disability; long-term disability; tuition reimbursement/professional development assistance; etc.
All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.
Wolfram is an equal opportunity employer and values diversity at its company. Women, people of color, members of the LGBTQ community, individuals with disabilities and veterans are strongly encouraged to apply.
Wolfram is dedicated to building diverse teams and an inclusive company culture. For this reason, we are asking candidates based in the United States to voluntarily self-identify through a few demographic questions. You will be prompted to answer these questions on the next page after submitting your application. Our purpose in collecting this information is to help us assess our outreach efforts and diversity representation goals. Your responses will not be linked to your application, and neither recruiters nor hiring managers can see this information at an individual level. Your responses will not play any role in our hiring decision. Your decision to participate or not participate in this survey will have no impact on your candidacy at Wolfram.
Apply for this position
The submission of an application through our careers page is required for consideration. If you need assistance with completing an application, please contact our Recruiting team at resumes@wolfram.com. Resumés and/or applications sent through email will not be accepted.
We are notifying you that we collect your personal information in accordance with applicable laws governing privacy. Please review our Privacy Policy to learn more about the categories of information we collect and the purposes for collection.
Wolfram is an equal opportunity employer. All persons will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, handicap, veteran status, genetic information or any other protected status as recognized by federal, state or local laws.
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