Existing employer? Sign in
Yeshiva University
Academic Advisor
Canvas
Banner
Retention
Edtech.com's Summary
Yeshiva University is hiring an Academic Advisor. The role supports master of social work (MSW) students in the Wurzweiler School of Social Work’s live virtual, face-to-face, and Canadian block program options, helping them build plans of study, clear registration barriers, and move toward graduation. The advisor works with the associate dean, the onboarding team, and the Registrar’s Office to resolve issues and keep students on track.
Highlights
- Advise MSW students one-on-one and in groups, developing and updating plans of study and roadmaps so each student meets all degree requirements.
- Work with the Associate Dean to resolve plan-of-study problems such as unmet pre- or co-requisites, transfers between MSW program options, transfer credits, course audits, late adds and drops, and degree evaluation issues.
- Intervene when students hit registration barriers by reviewing screenshots of restriction messages, applying cohort, program, and pre- and co-requisite permits, and referring students with account holds to the right departments.
- Process leave of absence forms and program or university withdrawals, and refer students to the Associate Dean when they raise concerns about a course, an instructor, registration, or another department’s services.
- Analyze course scheduling and registration reports to recommend added sections and other changes, working directly with the Registrar’s Office on individual and systemic registration barriers.
- Record documentation and advising notes in Yeshiva Success Network, DegreeTrack, Banner, and related systems, and keep advisor training materials, including a Canvas course and the Academic Advisors’ Manual, up to date.
- Monitor student progress toward graduation by tracking enrollment, withdrawals, leaves of absence, and degree requirements, and apply strategies that promote retention and completion.
- Bachelor’s degree and at least 3-5 years of administrative experience required, with an equivalent combination of education and experience considered; a master’s degree, particularly an MSW, is preferred.
- Familiarity with Excel and, preferably, higher education administration systems such as Banner and Starfish.
- Salary range of $67,626 to $72,626.
Academic Advisor Full Description
Position Summary:
The Academic Advisor will provide academic advisement to students in the Live Virtual/Face to Face and Canadian block program options. The Academic Advisor will work with the Associate Dean, Onboarding team, and other Academic Advisors to assist students with their plans of study, barriers to registration, and processing leaves of absence and program withdrawals, and will provide referrals to faculty and other WSSW and YU services to resolve issues.
The Academic Advisor will also work directly with the Registrar's Office staff. Academic Advisor will develop strategies and procedures to ensure that MSW students are properly supported and move through the MSW program successfully to graduation.
Position Responsibilities:
- Provide direct academic advisement to students
- Develop and revise plans of study/roadmaps and assist students to follow and update their plans of study/roadmaps to meet all degree requirements
- Provide individual and group advisement meetings as needed
- Work with Associate Dean to resolve plan of study issues, such as:
- Unmet pre- or co-requisite courses
- Transferring between MSW program options
- Processing or applying transfer credits
- Auditing courses
- Late adding or dropping courses
- Issues with degree evaluation
- Intervene when a student encounters barriers to registration
- Refer students to appropriate departments when they have a hold on their account
- Assess screenshots of registration restriction messages and provide guidance
- Apply appropriate registration permits, including cohort, program, and pre- and co-requisite permits
- Analyze course scheduling/registration reports and provide input regarding the need to add sections and make other modifications
- Work directly with the Registrar’s Office to resolve individual and systemic barriers to registration
- Assist students with:
- Processing Leave of Absence forms and the process to withdraw from the MSW program
- Accessing Yeshiva student services
- Referrals to the appropriate staff/faculty to address questions or resolve issues
- University withdrawal
- Refer students to the Associate Dean who express dissatisfaction with:
- A course
- An instructor
- Registration process
- Services from other departments (Office of Disability Services, Office of Student Finances, etc.)
- Use of and entry of documentation and other relevant data and information into Yeshiva Success Network, DegreeTrack, Banner, and other software and applications, where relevant
- Uploading all documents into YSN
- Writing notes in YSN
- Contribute to and update training materials, including Canvas course, infographics, and Academic Advisors’ Manual, as well as information for students, faculty, and staff regarding Academic Advisors’ roles and responsibilities
- Develop strategies to improve students’ academic experiences
- Monitor students' progress towards graduation, including tracking enrollment, withdrawals, Leaves of Absence, and degree requirements, and implement strategies to promote retention and completion
- Monitors and updates the list of students assigned to Academic Advisors
Experience & Educational Background:
- Bachelor's degree required
- Master degree, particularly an MSW degree, preferred
- At least 3-5 years of administrative experience are required
- Equivalent combination of education and experience will also be considered
- Familiarity with technology and systems, such as Excel, with a preference for knowledge of higher education administration systems, such as Banner, Starfish, etc.
Skills & Competencies:
- Excellent communication and people skills
- Capacity to generate accurate, professional, courteous correspondence in a timely fashion
- Ability to quickly learn and become proficient in new software and technology
- Must be exceedingly well organized, flexible, and independent
- Must have the ability to interact with staff (at all levels) in a fast-paced environment, sometimes under pressure, remaining proactive, resourceful, efficient, and courteous
- Ability to manage multiple demands, prioritize tasks, and respond accordingly
- Must demonstrate good judgment, initiative, and attention to detail
Salary Range:
$67,626 - $72,626
Equal Employment Opportunity:
Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state, or local laws.
Similar Jobs
Associate, Student Support
St. Louis Community College
🇺🇸 Wildwood, Missouri
Student Organizations Adviser
University of Washington
🇺🇸 Hybrid - Seattle, Washington
Academic Advisor - Undergraduate Advising and Student Affairs
USC Marshall School of Business
🇺🇸 Hybrid - Los Angeles, California
MSIM Student Success & Academic Advisor (Temporary)
University of Washington
🇺🇸 Hybrid - Seattle, Washington
Academic Counselor - Senior (Allen School)
University of Washington
🇺🇸 Hybrid - Seattle, Washington
