Edtech.com's Summary

University of Utah is hiring an Academic Program Support Specialist to evaluate graduate school and residency applications for the Office of Admissions. The role trains on Utah's academic and residency policies to review transcripts, test scores, and domiciliary documentation, correcting and updating student records throughout the process.

Highlights

Review graduate school applications for all University of Utah campuses, plus applications for in-state residency status.
Review academic transcripts, standardized test scores, and other credentials submitted by prospective students.
Verify documentation of Utah domiciliary ties and other residency requirements affecting in-state tuition eligibility.
Enter and update data in University of Utah student information systems as applications are processed.
Monitor student files to keep records complete and current, correcting information as needed.
Respond to student and campus-partner emails and Microsoft Teams messages within the team's service standards.
Recommend process improvements to supervisors based on daily application-review workload.
Complete virtual onboarding and training delivered through Zoom and Microsoft Teams.

Academic Program Support Specialist Full Description

Announcement Details

Working Title: Part-Time Application Evaluator

Type: Non-Benefited Staff / Student — Full Time or Part Time: Part Time — Standard Hours per Week: 19

Work Schedule Summary: 19 hours weekly between the hours of 8 am to 5 pm, Monday through Friday. Employees will work with their supervisors to set their schedule.

Department: 00295 - Office of Admissions — Location: Salt Lake City, UT

Pay Rate Range: $14.00 – $16.00 per hour. First year evaluators will start at $14.00 per hour, increasing by 50 cents each subsequent year with a cap at $16.00 per hour.

Job Summary

The Office of Admissions is hiring remote, part-time Application Evaluators who will support the work of two different teams throughout the year. Application Evaluators will be trained to review applications to the Graduate School in the fall and winter and applications to gain residency (which enables students to pay the in-state tuition rate) in the spring and summer. Employees will be trained to evaluate academic transcripts, test scores, and other academic credentials as well as documentation of Utah domiciliary ties and other residency requirements. They will prepare, verify, and enter data into computerized student information systems. While the main tasks of this position are clerical and detail-oriented, Application Evaluators may also correspond with students and campus partners over email to provide customer service.

Responsibilities

Learn the University of Utah’s policies and procedures for admission and residency eligibility.
Evaluate graduate applications for all University of Utah campuses.
Evaluate applications for residency for tuition purposes.
Process and verify credentials.
Monitor student files to ensure information is complete and updated by filling in information and changing records when applicable.
Manage daily work responsibilities and recommend changes to supervisor to improve processes.
Respond promptly to emails from students and campus partners and to Teams messages from colleagues.

This is a fully remote position; out-of-state remote employment is not allowed and candidates must be living in the state of Utah. Employees must maintain their own reliable internet connection and will be provided a laptop on which all work must be conducted. On-boarding and new employee training are conducted virtually via Zoom and Microsoft Teams.

Minimum Qualifications

Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; demonstrated human relation and effective communication skills required. College coursework in a related area is preferred.

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Academic Program Support Specialist

Edtech.com's Summary

Academic Program Support Specialist Full Description

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