University of Utah
Academic Program Support Specialist
🇺🇸 Salt Lake City, UT
🕑 Full-Time
💰 $17 per Hour
💻 Other
🗓️ August 12th, 2025
Edtech.com's Summary
University of Utah is hiring an Academic Program Support Specialist. The role involves assisting students with academic policies and procedures within specific program areas, helping them navigate financial aid opportunities, graduation requirements, and department rules while managing students' university records through clerical tasks.
Highlights
- Perform data entry, filing, and interact with students and campus entities regarding registration, records, transcripts, and graduation.
- Assist students and university community on registration and graduation issues, resolving concerns and providing information.
- Record, monitor, and verify student data in university databases and information systems.
- Ensure compliance with university policies and federal regulations to maintain academic record accuracy and integrity.
- Generate reports, statistics, and perform other job-related duties as assigned.
- Requires three years of general office experience (one in an academic setting) or equivalency; effective human relations and communication skills are necessary.
- Preferred qualifications include 2-3 years of data entry experience, computer proficiency, and familiarity with PeopleSoft.
- Work schedule is full-time, Monday through Friday, 8:00 am to 5:00 pm.
- Compensation starts at $16.50 per hour.
- Position is within the Registrar's Office under Academic Affairs, serving students in academic program areas.
Academic Program Support Specialist Full Description
Academic Program Support Specialist
Open Date | 08/11/2025
Requisition Number | PRN42668B
Job Title | Academic Program Support Specialist
Working Title | Registration & Records Academic Program Support Specialist
Job Grade | B
FLSA Code | Nonexempt
Patient Sensitive Job Code? | No
Standard Hours per Week | 40
Full Time or Part Time? | Full Time
Shift | Day
Work Schedule Summary | Monday – Friday, 8:00am – 5:00pm
VP Area | Academic Affairs
Department | 00296 - Registrar's Office
Location | Campus
City | Salt Lake City, UT
Type of Recruitment | External Posting
Pay Rate Range | $16.50
Close Date | 09/11/2025
Priority Review Date (Note - Posting may close at any time) |
Job Summary | Assists students in specific program areas regarding academic policy and procedure which aids students in making decisions regarding financial aid opportunity, graduation requirements, department requirements, general university information, and manages students’ university records in a specific academic area by performing clerical activities to maintain students’ files.
Responsibilities | Data entry, filing, and interaction with students, campus agencies, and the general public concerning registration, records maintenance, transcripts, and graduation. Assists students and the university community with registration/graduation issues, resolves concerns, and provides registration/graduation information. Records, monitors, and verifies required data and information into student database and information systems. Ensures compliance with university/office policies and procedures, and federal regulations to maintain the accuracy and integrity of academic records. Generates reports and statistics and performs miscellaneous job-related duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications | Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required.
College coursework in a related area is preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences | 2-3 years data entry experience or related equivalency. Proficiency in the use of computer equipment and programs. Familiarity with PeopleSoft preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Type | Benefited Staff
Special Instructions Summary |
Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Requisition Number | PRN42668B
Job Title | Academic Program Support Specialist
Working Title | Registration & Records Academic Program Support Specialist
Job Grade | B
FLSA Code | Nonexempt
Patient Sensitive Job Code? | No
Standard Hours per Week | 40
Full Time or Part Time? | Full Time
Shift | Day
Work Schedule Summary | Monday – Friday, 8:00am – 5:00pm
VP Area | Academic Affairs
Department | 00296 - Registrar's Office
Location | Campus
City | Salt Lake City, UT
Type of Recruitment | External Posting
Pay Rate Range | $16.50
Close Date | 09/11/2025
Priority Review Date (Note - Posting may close at any time) |
Job Summary | Assists students in specific program areas regarding academic policy and procedure which aids students in making decisions regarding financial aid opportunity, graduation requirements, department requirements, general university information, and manages students’ university records in a specific academic area by performing clerical activities to maintain students’ files.
Responsibilities | Data entry, filing, and interaction with students, campus agencies, and the general public concerning registration, records maintenance, transcripts, and graduation. Assists students and the university community with registration/graduation issues, resolves concerns, and provides registration/graduation information. Records, monitors, and verifies required data and information into student database and information systems. Ensures compliance with university/office policies and procedures, and federal regulations to maintain the accuracy and integrity of academic records. Generates reports and statistics and performs miscellaneous job-related duties as assigned. This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
Minimum Qualifications | Three years of general office experience or equivalency (one year of education can be substituted for two years of related work experience), one of which in an academic setting; and demonstrated human relation and effective communication skills required.
College coursework in a related area is preferred.
Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Preferences | 2-3 years data entry experience or related equivalency. Proficiency in the use of computer equipment and programs. Familiarity with PeopleSoft preferred. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description.
Type | Benefited Staff
Special Instructions Summary |
Additional Information | The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the post-retirement rules.
This position may require the successful completion of a criminal background check and/or drug screen.
The University of Utah values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patients.
All qualified individuals are strongly encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.
The University of Utah is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.
To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Affirmative Action (OEO/AA). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at: https://www.utah.edu/nondiscrimination/
Online reports may be submitted at oeo.utah.edu
https://safety.utah.edu/safetyreport This report includes statistics about criminal offenses, hate crimes, arrests and referrals for disciplinary action, and Violence Against Women Act offenses. They also provide information about safety and security-related services offered by the University of Utah. A paper copy can be obtained by request at the Department of Public Safety located at 1658 East 500 South.
Posting Specific Questions
Required fields are indicated with an asterisk (*).
- * Do you have 3 or more years of general office experience, 1 of which is in an academic setting, or equivalency? (1 year of higher education is equivalent to 2 years of experience)
- Yes
- No
- * How many years of related work experience do you have?
- Less than 1 year
- 1 year or more, but less than 3 years
- 3 years or more, but less than 5 years
- 5 years or more, but less than 8 years
- 8 years or more
- * Indicate the number of years' of experience you have working in higher education.
- No experience
- Less that 1 year
- 1 year or more but, less than 2
- 2 years or more but, less than 4
- 4 years or more
Applicant Documents
Required Documents
- Resume
- Cover Letter
Optional Documents
University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: (801) 581-2169 By Email: employment@utah.edu
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